Release Manager

🔥 4 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $250k Seed Round on 2013-12

Consulting • Healthcare • Manufacturing

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Own and manage the release calendar across the engagement • Coordinate dependencies, freeze windows, environments, and competing workstreams • Establish release entry and exit criteria and facilitate go/no-go discussions • Ensure required engineering, QA, security, and client approvals are in place • Create detailed cutover plans with owners, timing, dependencies, and checkpoints • Coordinate dry runs and rehearsals for higher-risk releases • Ensure documented and tested rollback plans with clear triggers and decision ownership • Manage release communications before, during, and after deployment • Identify blockers and risks related to testing, environments, dependencies, or timing • Track release performance and trends, lead retrospectives, and improve release processes • Partner with DevOps on deployment automation, environments, branching, and versioning • Create clarity around release scope, timing, ownership, risks, and contingency plans

🎯 Requirements

• 4+ years of experience in release management, delivery management, technical program management, or a similar role within software delivery • Hands-on experience managing production releases end to end, including planning, readiness, go/no-go, cutover, and rollback • Strong understanding of the SDLC, CI/CD concepts, deployment environments, and branching/versioning strategies • Experience coordinating across engineering, QA, DevOps, project teams, and external or client stakeholders • Strong written and verbal communication skills, with the ability to create clear runbooks, release updates, and executive-level summaries • A structured, calm approach to decision-making, particularly during high-pressure releases or production issues • Experience working with Jira, Confluence, release workflows, and delivery dashboards • Active use of AI tools such as ChatGPT, Claude, or Copilot, with good judgment around validating AI-generated output • Nice to have: Experience working in eCommerce environments • Nice to have: Exposure to CPQ (Configure, Price, Quote) solutions • Nice to have: Salesforce experience • Nice to have: ServiceNow experience • Nice to have: Experience in consulting, professional services, or another client-facing delivery environment • Nice to have: ITIL, SAFe Release Train Engineer, PMP, or similar certification

🏖️ Benefits

• Unlimited Vacation/PTO • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title • Inclusive and accessible work environment • Workplace accommodations • Equal-opportunity employer