Zapier
501 - 1000 employees
Founded 2011
☁️ SaaS
⚡ Productivity
🤝 B2B
💰 Secondary Market on 2021-04
SaaS • Productivity • B2B
Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.
Support Engineer, IT Systems
Job not on LinkedIn
🔥 0 minutes ago
🇦🇺 Australia – Remote
💵 A$117.8k - A$176.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
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Zapier
501 - 1000 employees
Founded 2011
☁️ SaaS
⚡ Productivity
🤝 B2B
💰 Secondary Market on 2021-04
SaaS • Productivity • B2B
Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.
📋 Description
• Serve as the first point of contact for IT support requests across Zapier's global employee base. • Troubleshoot and resolve hardware (Mac), software, and access issues for our employees. • Perform user account management as part of onboarding and offboarding workflows. • Identify recurring issues and build runbooks, help articles, and self-service resources to reduce repeat ticket volume.
🎯 Requirements
• 2+ years of direct hands-on experience delivering IT support in a corporate environment, including hands-on Okta administration. • Experience supporting macOS is a strong plus. • Excellent communicator. • Self-directed and comfortable with ambiguity.
🏖️ Benefits
• Offers Equity • Offers Bonus
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