Partner Success Manager

🕒 April 3

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

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Zearn

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📚 Education

💰 Grant on 2016-05

Education

Zearn is an educational platform focused on making math accessible and comprehensible for students. It offers free resources that help students explore math concepts through pictures, visual models, and real-life examples. Zearn aims to enhance learning by providing engaging and intuitive ways for students to understand and enjoy mathematics.

📋 Description

• own the mission-critical link between our educational solutions and the students we serve. • manage a strategic portfolio of partners, leading implementation, and building deep relationships to ensure Zearn’s mission is realized in every classroom. • serve as a key resource for educators, by supporting them in using Zearn Math effectively and impactfully to drive student success. • lead calls, webinars, and demonstrations for school and district administrators to share the benefits of Zearn Math and support their decision-making process. • maintain consistent communication with interested administrators to support their education and decision-making process. • represent Zearn at company-wide events and conferences to share information on Zearn Math and engage with new potential partners who are ready for a transformative curriculum shift. • develop tailored plans for how to best support school and district partners with their Zearn Math implementation, customizing the approach for unique challenges. • build collaborative relationships with administrators, coaches, and teachers, acting as the main Zearn contact to unblock progress and solve implementation challenges. • work closely with partners throughout implementation to cultivate strong usage and drive measurable impact for teachers and students. • conduct data analysis and create presentations to show efficacy and surface insights that encourage deeper use of Zearn Math. • provide district leads with regular summaries of school-level progress, identifying where things are going well and where additional support is needed to drive district-wide success. • identify and communicate key learnings on resources and products to the Zearn team to support iteration and improvement, acting as the voice of the partner to product and content teams. • share partner prospects to support the partner development pipeline, ensuring market intelligence informs future growth strategies. • collect and organize artifacts of Zearn usage, such as student work or classroom challenges, to share success stories and best practices with the broader Zearn team.

🎯 Requirements

• 10+ years of experience in K-8 education with a strong preference for candidates who have taught math and have a demonstrated history of moving student outcomes. • 5+ years of experience in a school/district leadership position (e.g., District Specialist, Assistant Principal, Principal, Department Chair, or Grade Level Lead) where you were an owner of a major initiative or process. • Demonstrated ability to use data analysis to drive decision making that resulted in a clear, measurable increase in team or organizational velocity. • A track record of building and maintaining relationships that led to the successful adoption or expansion of a new program or curriculum. • High proficiency in organizing and managing data using tools like Google Sheets and Docs to track progress and maintain consistent communication. • Commitment to Zearn’s mission of providing an exceptional education to all children, demonstrated through past work or volunteer experience. • BA/BS in a related field.

🏖️ Benefits

• comprehensive medical, dental and vision plans • short- and long-term disability • life insurance • 401K matching • parental leave • generous PTO policy