Clinical Marketplace Operations Manager

🕒 4 days ago

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Zivian Health

11 - 50 employees

Founded 2022

⚕️ Healthcare Insurance

📋 Compliance

☁️ SaaS

💰 $3M Seed Round on 2023-08

Healthcare Insurance • Compliance • SaaS

Zivian Health is a healthcare technology platform that provides solutions for Nurse Practitioners (NPs), Physician Assistants (PAs), and healthcare organizations. The platform focuses on automating compliance, managing healthcare collaborations, and improving clinical quality through real-time tracking and reporting tools. Zivian Health aims to empower independent healthcare providers by simplifying compliance processes, enhancing collaboration opportunities with physicians, and supporting organizations to stay focused on patient care.

📋 Description

• Oversee the daily tactical workflow of prepping APPs and their associated matches. • Optimize the placement of Physicians and APPs within our partner networks. • Own the end-to-end board submission process, including terminations. • Manage the lifecycle of collaborative practice and medical director agreements. • Manage and mentor a dedicated offshore team. • Constantly look for ways to automate manual tasks within the matching pipelines.

🎯 Requirements

• 3+ years of experience in healthcare operations, provider network management, or clinical workforce operations • Direct experience with provider credentialing, board submissions, or collaborative practice agreements • Familiarity with state-specific regulatory requirements governing APP and Physician practice • Experience managing remote or offshore teams, including workflow design and quality auditing • Demonstrated ability to maintain data integrity across complex operational systems - experience with credentialing platforms, EHRs, or practice management tools preferred • Strong process orientation - prior experience identifying inefficiencies and implementing scalable solutions • Excellent cross-functional collaboration skills, with a track record of working across clinical, operational, and administrative teams • Background in healthcare administration, business operations, or a related field preferred.

🏖️ Benefits

• A dynamic, diverse, and collaborative work environment. • Fast-paced startup culture full of growth minded colleagues. • A distributed team with opportunities for in-person collaboration. • Competitive compensation and benefits package. • A supportive, non-competitive work environment where the team truly cares about one another. • Opportunities for continuous learning and professional growth. • Flexibility in work location.

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