Zoetis
10,000+ employees
Founded 1952
🏥 Healthcare
🍽️ Food & Beverage
🏭 Manufacturing
Healthcare • Food & Beverage • Manufacturing
Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.
Diagnostics Account Specialist
🔥 7 minutes ago
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Zoetis
10,000+ employees
Founded 1952
🏥 Healthcare
🍽️ Food & Beverage
🏭 Manufacturing
Healthcare • Food & Beverage • Manufacturing
Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.
📋 Description
• Provide onsite support to veterinary practices, laboratory research, and veterinary academic settings • Support implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Improve diagnostic workflows and increase product utilization • Identify new equipment and consumable opportunities • Develop and maintain long-term customer partnerships and account plans • Analyze territory and customer sales and growth opportunities to support sales targets • Track veterinary practice performance and implement clinic workflow processes • Maintain customer information and call reports in the CRM system • Deliver customer calls according to KPIs, coverage, and frequency requirements • Provide technical assistance, troubleshooting, and resolution of complex system problems • Deliver formal and informal product guidance, instruction, and training • Develop in-practice diagnostic champions • Install and validate products and provide applications and operations training • Ensure staff competency sign-off and train new staff within eight weeks of joining a practice • Coordinate with colleagues to improve customer understanding and use of products, services, and pricing • Record call activity and execute timely follow-up plans • Maintain business conduct, compliance, and accurate records • Manage the allocated customer support budget
🎯 Requirements
• MVZ, QFB, IBT, or engineering education • Veterinarian or qualified Veterinary Nurse background • Experience as a medical field sales representative, animal health industry employee, or customer-facing employee • Intermediate–Advanced English level • Strong presentation skills for conveying technical information • Exceptional written and spoken communication skills • Effective organizational and planning skills • Strong understanding of diagnostics operations, functions, applications, training requirements, and workflow processes • Basic knowledge of diagnostic products, instrumentation, and clinic processes • Willingness and commitment to ongoing professional development • Ability to work independently • Strong sales ability • Strong communication and influencing skills • Relationship-building and stakeholder-management capabilities • Ability to retain and recall detailed product information • Drive and resilience • Availability for business travel and/or relocation 60% of the time
🏖️ Benefits
• Competitive healthcare benefits • Retirement savings benefits • Benefits, policies and programs supporting employee well-being • Health and financial wellness resources • Family and lifestyle resources • Ongoing professional development • Business travel and/or relocation support context (60% availability requirement)
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