Head of People Analytics – Innovation

🕒 April 23

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $134.4k - $249.6k / year

⏰ Full Time

🔴 Lead

👥 People Operations

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ZoomInfo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2014-04

B2B • SaaS • Enterprise

ZoomInfo is a leading provider of go-to-market intelligence solutions for sales and marketing professionals. The platform offers comprehensive data insights and analytics to help businesses identify target audiences, manage customer relationships, and drive revenue growth. By leveraging advanced technologies and extensive databases, ZoomInfo enables organizations to optimize their sales strategies and enhance operational efficiency.

📋 Description

• Build and lead ZoomInfo's People Analytics & Innovation function, including hiring, developing, and managing two individual contributors • Define and execute the people analytics strategy and roadmap, translating HR and business priorities into a pipeline of high-impact analytics projects and AI-powered tools • Design and build custom AI tools, automation, and applications (using Python, MCPs, LLMs, and related technologies) that fundamentally improve how HR operates and makes decisions • Develop predictive and prescriptive models across workforce planning, attrition/retention, engagement, talent mobility, and employee experience • Create and maintain executive-ready dashboards, reports, and data visualizations that surface actionable insights for senior leadership • Own the design, deployment, and analysis of enterprise-wide qualitative instruments (e.g., employee surveys, pulse checks) and synthesize findings into strategic recommendations • Partner with HR leadership and cross-functional stakeholders to identify high-value analytical questions, scope projects, and deliver data-driven recommendations • Transform complex analytical findings into clear, compelling narratives and presentations for executive audiences, including the ELT • Establish scalable data infrastructure, governance frameworks, and measurement processes that enable a self-service analytics culture over time • Stay current on emerging trends in people analytics, AI/ML, and HR technology — and proactively identify opportunities to apply them at ZoomInfo • Collaborate with global Compliance, Privacy, Legal, and Risk teams to ensure people analytics initiatives adhere to regulatory requirements, data privacy standards, and internal governance policies • Partner with enterprise Data Engineering and Infrastructure teams to architect, test, and deploy analytics solutions and AI tools into production environments • Foster a team culture of experimentation, intellectual curiosity, and bias toward action

🎯 Requirements

• 8+ years of progressive experience in people analytics, workforce analytics, HR data science, or a related quantitative field • 3+ years of experience managing or leading an analytics team, including hiring, coaching, and developing talent • Demonstrated experience building AI/ML tools, applications, or automation from scratch in a professional setting (not just model training — full product delivery) • Strong hands-on proficiency in Python and SQL; experience with data manipulation, statistical modeling, and building production-grade scripts and applications • Experience working with modern AI/ML tools and frameworks (e.g., LLMs, GenAI APIs, MCP architecture, NLP) • Proven ability to design and execute enterprise survey programs and translate qualitative data into quantitative insights • Exceptional data storytelling skills — ability to synthesize complex analysis into clear, executive-ready communications • Experience working with HRIS platforms (e.g., Workday) and analytics/BI tools (e.g., Snowflake, Tableau, Looker, or similar) • Demonstrated track record of operating as a player-coach: setting strategy while personally delivering technical work • Bachelor's degree in a quantitative field (e.g., Data Science, Statistics, I/O Psychology, Economics, Computer Science, or related)

🏖️ Benefits

• comprehensive benefits • holistic mind, body and lifestyle programs designed for overall well-being