Junior Account Manager

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🔥 13 hours ago

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Logo of Zoomph

Zoomph

11 - 50 employees

📣 Marketing

💰 $1.7M Seed Round on 2017-01

Marketing • Analytics • Broadcasting

Zoomph is a company that specializes in advanced analytics for social media and broadcasting. They provide comprehensive viewership insights, allowing partners to measure engagement and make informed decisions across different platforms. Zoomph sets the standard for broadcasting data and measurement, offering minute-by-minute analysis, national and local coverage, and logo detection technology. They deliver real-time social media performance and partnership data for major platforms like Instagram and Facebook, and offer detailed audience insights to identify partnership opportunities. Zoomph is well-recognized in the sports industry, providing data-driven reports for leagues, teams, and brands.

📋 Description

• Own and manage a smaller book of less strategic, lower-complexity general client accounts • Assist in monitoring client usage under the guidance of senior Account Managers to help identify risks and engagement opportunities. • Help clients understand basic platform capabilities and data insights to support their business goals. • Collaborate with internal teams (Customer Success, Product, Marketing) to support client needs. • Assist Customer Success Specialists with onboarding support, training, and basic issue resolution for general clients.

🎯 Requirements

• Bachelor's degree in business, marketing, communications, or a related field, or equivalent experience. • 0-2 years of experience in account management, customer success, sales, or a similar client-facing role; relevant internship or academic project experience will be considered. • Familiarity with HubSpot or similar CRM tools preferred; willingness to learn required. • Strong written and verbal communication skills.

🏖️ Benefits

• Health insurance • Professional development opportunities

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