Remote Customer Support Jobs in Japan

Search 21 work from home customer support positions available in Japan. Your career in truly remote companies - apply today.

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💝 Customer Support
🇯🇵 Japan – Remote
💵 Minimum Salary
⚪️ Experience
21 Jobs
🆕 Date Added

3 days ago

Job not on LinkedIn

Join our global team as a Customer Support Specialist for the German Desk. Provide support for our products while working remotely and growing within a professional environment.

🗣️🇩🇪 German Required

3 days ago

Job not on LinkedIn

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

November 25

Job not on LinkedIn

B2B Support Specialist providing fast, empathetic support for workplace customers across voice and email. Proactively solving issues to ensure a seamless customer experience supporting a health marketplace.

November 20

Teammate providing world-class customer service support for Japanese clients at TaskUs. Focuses on satisfaction, policy adherence, and continuous improvement through training.

🗣️🇯🇵 Japanese Required

Tech Support Specialist

November 15

Job not on LinkedIn

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

November 14

Job not on LinkedIn

Bilingual Customer Support Representative managing client inquiries via calls and chats. Day Translations offers language solutions and services globally for individuals and organizations.

🗣️🇯🇵 Japanese Required

November 6

Providing bilingual customer support for a global music platform. Navigating technical issues and ensuring an optimal listening experience for users in Japanese and English.

🗣️🇯🇵 Japanese Required

November 4

Player Support Agent connecting clients and gaming community for player inquiries. Investigating and resolving questions while providing feedback to developers for a dynamic workspace.

🗣️🇯🇵 Japanese Required

October 31

Player Support Agent serving as a link between clients and the gaming community. Investigating player inquiries and providing valuable feedback to developers in a remote setup.

🗣️🇯🇵 Japanese Required

October 29

Job not on LinkedIn

Customer Experience Specialist responsible for providing accurate information to event organizers and participants while enhancing customer satisfaction through service improvement proposals.

🗣️🇯🇵 Japanese Required

October 23

Job not on LinkedIn

RF Engineer specializing in Spectrum-NET interference analytics solutions for mobile networks. Analyzing interference, troubleshooting, and training customers in the use of innovative technology.

October 17

Provide excellent customer service and experience as a Teammate at TaskUs. Participate in training and feedback processes while meeting client KPIs in a dynamic work environment.

🗣️🇯🇵 Japanese Required

October 17

Job not on LinkedIn

Trust Wallet

51 - 200

Card Payment Support Specialist providing dedicated support for Trust Wallet’s card payment solutions. Resolving inquiries and ensuring high customer satisfaction in a global remote setting.

September 13

Job not on LinkedIn

Customer Support Specialist at Moneytree supporting MT LINK and Moneytree products. Provide technical and customer support, create knowledge base, and relay feedback.

🗣️🇯🇵 Japanese Required

August 22

Job not on LinkedIn

Mixam

51 - 200

🤝 B2B

Frontline CS for Mixam in Japan, handling print orders and inquiries; remote opportunity.

🗣️🇯🇵 Japanese Required

Clinical Support Specialist

August 1

Job not on LinkedIn

Accuray

501 - 1000

Deliver training and technical support for Accuray's cancer treatment systems. Collaborate with sales and clinical teams for best outcomes.

🗣️🇯🇵 Japanese Required

July 8

Join Sutherland as a Customer Support Consultant, assisting with billing inquiries and technical support.

July 5

Job not on LinkedIn

Manage customer success and technical support for the Japanese music industry at Revelator. Ensure high-quality local customer experience with the platform.

🗣️🇯🇵 Japanese Required

+2 More Customer Support Jobs Available!

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Top Companies Hiring Remote Customer Support in Japan

Sutherland

B2B • Artificial Intelligence • SaaS

10,000+ employees

💰 $300M Secondary Market on 2014-10

Job Openings

Remote customer support salary expectations in Japan

The average salary for remote customer support in Japan is ¥9,894,036 per year. This is based on data from 83 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support (1-2 yrs)

19¥0

🟡 Mid-level Customer Support (2-4 yrs)

54¥12,980,000

🟠 Senior Customer Support (5-9 yrs)

10¥12,028,500

How long does it take for companies to hire a remote customer support in Japan?

We analyzed 57 job listings in the last year and found it takes about 45 days for employers to close a job opening.

The most in-demand skills for customer support in Japan

We reviewed 83 job postings and found the top 10 skills employers are asking for most often are:

Customer support31.3%
Customer service25.0%
Crm18.8%
Email support18.8%
Problem solving18.8%
Communication15.6%
Documentation15.6%
Japanese15.6%
Ms office15.6%
Technical support15.6%

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

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