Remote Customer Retention Specialist Jobs in North America
Search 23 work from home customer retention specialist positions available in North America. Your career in truly remote companies - apply today.
5 days ago
Trupanion
1001 - 5000
Customer Retention Specialist at Trupanion engaging with customers to educate them on pet insurance coverage. Delivering exceptional service through calls and emails in a remote contact center environment.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 31
Owner.com
11 - 50
Manager of Customer Retention ensuring customer engagement and satisfaction at Owner.com, a restaurant technology platform. Leading a team to reduce churn and improve customer lifetime value.
🇺🇸 United States – Remote
💵 $110k - $135k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🔄 Customer Retention Specialist
October 30
ExactCare
501 - 1000
Patient Retention Specialist focused on addressing patient concerns for ExactCare, a pharmacy care management company. Engaging with patients through inbound calls and outbound outreach to maintain services.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
October 27
Medical Guardian
201 - 500
Retention Specialist engaging with customers through calls and emails at Medical Guardian. Focused on retention and resolving customer issues support for urgent needs in a remote environment.
October 26
ExactCare
501 - 1000
Patient Retention Specialist handling patient inquiries and concerns for ExactCare. Aiming to retain patients through proactive communication and problem resolution.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
October 24
Beyond Finance
1001 - 5000
Retention Specialist educating clients about Beyond Finance's debt solutions while ensuring client loyalty. Collaborating to create personalized solutions that resonate with their financial goals.
🏈 Ohio – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 24
Beyond Finance
1001 - 5000
Client Retention Specialist ensuring continued loyalty of clients facing financial hardship at Beyond Finance. Educating clients on financial options and retaining them in hardship programs through customer service efforts.
🧀 Wisconsin – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 24
Beyond Finance
1001 - 5000
Retention Specialist assisting clients in financial hardship programs at Beyond Finance. Educating clients about options and maintaining loyalty through effective communication.
🤠 Texas – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 24
Beyond Finance
1001 - 5000
Client Retention Specialist educating and assisting customers in financial hardship programs at Beyond Finance. Retaining clients and providing support through phone interactions to ensure financial well-being.
❄️ Minnesota – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 24
Beyond Finance
1001 - 5000
Retention Specialist assisting clients in financial hardship programs at Beyond Finance. Providing education and support through inbound phone calls to ensure client loyalty.
🚗 Michigan – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 24
Adelante Healthcare
501 - 1000
WIC Outreach/Retention Specialist coordinating targeted outreach to increase participation at Adelante Healthcare. Required to engage with diverse communities and develop relationships locally.
🗣️🇪🇸 Spanish Required
October 23
Rentokil Pest Control North America
10,000+ employees
Customer Retention Representative responsible for engaging at-risk customers, advocating for retention solutions. Join a global leader in Pest Control within Rentokil family of companies.
October 21
Beyond Finance
1001 - 5000
Bilingual Client Retention Specialist providing support to clients facing financial hardship. Collaborating to retain clients in Beyond Finance’s debt relief program through education and empathy.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
October 21
Beyond Finance
1001 - 5000
Client Retention Specialist at Beyond Finance educating clients on financial hardship options and retaining them in debt management programs. Helping clients navigate their financial difficulties through inbound calls and providing empathetic support.
🇺🇸 United States – Remote
💵 $19 - $20 / hour
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
October 17
Constant Contact
1001 - 5000
Retention Specialist engaging with customers at Critical Decision Points for subscription services. Empathizing to highlight value and reduce churn for Constant Contact's platform and loyalties.
⛰️ Colorado – Remote
💵 $17 - $20 / hour
💰 $400M Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
October 15
Jones Road Beauty
11 - 50
Retention Manager at Jones Road Beauty overseeing lifecycle marketing programs. Managing content planning, executing campaigns, and optimizing user engagement across various channels.
October 15
Fuel Made
11 - 50
Retention Strategist managing client relationships for premium Shopify brands on Klaviyo. Collaborating on retention strategies and lifecycle marketing initiatives across multiple platforms.
September 23
Dealer Spike LLC
201 - 500
Retention Specialist at LeadVenture retaining dealership customers via phone and email, resolving issues, renewing contracts, and coordinating credits/refunds.
September 23
LeadVenture™
1001 - 5000
Retention Specialist for LeadVenture's dealership SaaS, managing cancellations and renewals by phone and email. Troubleshoot issues, coordinate teams, and preserve revenue.
September 17
Vetcove
11 - 50
Customer Retention Associate managing veterinary client relationships via phone, email, and webinars. Strengthen customer engagement for Vetcove's veterinary eCommerce platform.
+4 More Customer Retention Specialist Jobs Available!
Top Companies Hiring Remote Customer Retention Specialists in North America
Remote customer retention specialist salary expectations in North America
The average salary for remote customer retention specialists in North America is $73,418 per year. This is based on data from 182 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 58 | $60,882 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 113 | $73,578 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 10 | $136,094 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 1 | $155,662 |
How long does it take for companies to hire a remote customer retention specialist in North America?
We analyzed 158 job listings in the last year and found it takes about 29 days for employers to close a job opening.
The most in-demand skills for customer retention specialists in North America
We reviewed 182 job postings and found the top 10 skills employers are asking for most often are:
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.