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Manager, Human Resources – North America

Stelle nicht auf LinkedIn

🕒 vor 14 Tagen

🐊 Florida, Pennsylvania, +2 weitere Bundesländer – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

🔴 Experte

👩‍👩‍👧‍👦 Personalwesen (HR)

🗣️🇺🇸🇬🇧 Englisch erforderlich

🗣️🇫🇷 Französisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Stafford Communications Group, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 14 Tagen

Noch offen auf der Website von Stafford Communications Group. Geprüft vor 7 Minuten.

Logo of Stafford Communications Group

Stafford Communications Group

51 - 200 Mitarbeiter

Gegründet 1995

🏥 Gesundheitswesen

💼 Beratung

📣 Marketing

Healthcare • Consulting • Marketing

Stafford Communications ist eine Abteilung von Premier BPO, die sich auf umfassende Callcenter-Outsourcing-Services, Beratung und Compliance für regulierte Branchen spezialisiert hat. Mit fast 25 Jahren Erfahrung bedient das Unternehmen eine Vielzahl von Sektoren, darunter Gesundheitswesen, Pharmazeutika, Kosmetik und Lebensmittelprodukte. Stafford Communications konzentriert sich auf die Optimierung von Kundenservice-Initiativen und deren Abstimmung mit Marketingprogrammen. Das Unternehmen bietet hochmoderne Technologie und Expertenteams, um Kundenerfahrungen zu verbessern und Callcenter-Prozesse weltweit von seinen Büros in den USA und Kanada aus zu optimieren.

Beschreibung

• Execute HR strategy across the U.S. and Canada, aligning business strategy, goals, and change management with talent management, employee communication, and company values • Oversee onboarding, employee development, compensation strategy, benefits, and employee communication • Own talent and performance management programs, management development, HR policies, and best practices • Track and report HR metrics, including turnover, new hires, headcount, and workforce analytics, and present results to leadership • Oversee employee relations, escalations, onboarding and offboarding, leaves, salary administration, and interpretation of company policy and employment law • Lead engagement and team-building initiatives that strengthen culture and retention • Oversee recruiting and employment branding, including sourcing strategy, vendor management, interview process design, staffing metrics, and employer brand voice and reputation • Direct HR operations and compliance across the U.S. and Canada, including RRSP/401(k) administration, benefits tracking, employee files, background checks, employment insurance claims, and employee data management • Manage, coach, and develop the HR team • Partner with senior and executive leadership on organizational strategy

🎯 Anforderungen

• 7+ years of progressive human resources experience, including at least 4 years in an HR leadership role • Demonstrated experience leading an HR function across multiple U.S. states and Canadian provinces • Expertise across talent management, compensation and benefits, recruiting, employment branding, employee relations, and HR operations • Proven experience partnering with senior and executive leadership • Existing experience and knowledge of U.S. and Canadian employment law and multi-jurisdictional compliance • Excellent leadership, coaching, and counseling skills • Strong project management and analytical capability • Strong communication, facilitation, presentation, and writing skills • Ability to work cross-functionally • Oversight of a minimum of 300–400 employees in the U.S. and 50–100 employees in Canada • Financial and cost-benefit analysis skills • Working knowledge of HR statistics and metrics • Bachelor's degree in Human Resources, Business Administration, or a related field • High degree of flexibility and comfort operating in a fast-paced, growing services organization

🏖️ Vorteile

• Competitive base salary and performance-based incentives • Extended health, dental, and vision care • Life insurance • Employee assistance program • Optional insurance plans • RRSP/401(k) match • Paid time off and company holidays • Remote-first flexibility with a collaborative, globally distributed team • Professional development and growth opportunities

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