🔥 47 minutes ago
Customer Success Manager guiding Australia and New Zealand education customers to adopt Instructure’s learning technology. Driving measurable value, renewals, retention, and expansion across APAC.
🇦🇺 Australia – Remote
💰 Private Equity Round - Instructure on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🔥 1 hour ago
Customer Service Specialist supporting customer orders and projects for an international packaging and printing service provider. Managing SAP workflows, reports, shipments, and client communications remotely within Germany.
🗣️🇩🇪 German Required
🔥 5 hours ago
Customer Support Specialist guiding client onboarding and implementation for a fast-growing support company. Resolving inquiries through tickets and live chat while improving knowledge resources and processes.
🔥 6 hours ago
Customer Success renewals specialist helping Sleek retain SME clients through software-powered back-office services. Driving renewals, cash collection, upsells, and customer satisfaction across Singapore or the Philippines.
🔥 6 hours ago
Customer Success Manager driving renewals, cash collection, and upsells for Australian clients. Supporting Sleek’s AI-powered back-office services for micro SMEs.
🔥 9 hours ago
Customer Success Manager onboarding and growing VanishID’s cybersecurity privacy-service accounts. Connecting customer identity and security stacks through SSO, SCIM, APIs, and webhooks.
🔥 10 hours ago
Client Support Specialist serving fertility and women’s healthcare customers for CooperSurgical. Handling calls, databases, payments, portals, referrals, and client documentation.
🔥 10 hours ago
Customer Success Manager growing and retaining enterprise customer revenue for Megaport, a global Network as a Service provider. Driving renewals, adoption, upselling, and post-sale customer success across the US West Coast.
🔥 11 hours ago
Customer Success Manager driving retention, engagement, and expansion for Logically’s cyber-first IT operations and cybersecurity services. Supporting customer success plans, CRM accuracy, and cross-functional account initiatives.
🔥 11 hours ago
Associate Customer Success Manager retaining Bitrise SMB and mid-market accounts through onboarding, renewals, and product adoption. Bitrise provides continuous integration and delivery automation for mobile app developers.
🇺🇸 United States – Remote
💵 $77k - $100k / year
💰 $60M Series C on 2021-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🔥 11 hours ago
BMO Insurance customer representative supporting Canadian bank clients with group and travel insurance information. Guiding applications, digital tools, enrollment, and compliant client service.
🔥 11 hours ago
Customer Enablement Associate helping clinical-trial customers adopt Medrio’s unified software platform. Creating learning content and delivering live training, webinars, and configuration support.
🇺🇸 United States – Remote
💵 $65k - $75k / year
💰 $30M Venture Round on 2017-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Customer Associate
🦅 H1B Visa Sponsor
🔥 12 hours ago
Customer Success Manager supporting Illinois clients using HHAeXchange’s homecare SaaS platform. Retaining accounts, resolving issues, measuring KPIs, and growing customer relationships through demonstrations and cross-functional collaboration.
🌽 Illinois – Remote
💵 $95k - $115k / year
💰 Private Equity Round on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
🔥 13 hours ago
Customer Support Specialist supporting US healthcare professionals using Propelus’s CE Broker compliance software. Troubleshooting SaaS issues across chat, email, and phone while resolving high ticket volumes.
🇺🇸 United States – Remote
💵 $18 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🔥 13 hours ago
Customer Success Manager managing retention, renewals, and expansion for EverTrue’s advancement intelligence platform. Supporting educational institutions and nonprofits through customer advocacy, training, and product feedback.
🇺🇸 United States – Remote
💵 $60k - $80k / year
💰 $6M Series C on 2017-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
🔥 13 hours ago
Associate Customer Support handling calls, chats, tickets, and emails for 3Shape’s dental scanning and CAD/CAM solutions. Troubleshooting customer issues and maintaining accurate CRM records.
🇨🇷 Costa Rica – Remote
💰 Private Equity Round on 2021-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🔥 13 hours ago
Customer Success Manager managing Verint banking accounts and driving renewals, upsells, and measurable customer outcomes. Coordinating strategic relationships across North American banking customers and internal delivery teams.
🔥 14 hours ago
Customer Success Agent retaining Medicare Supplement/Advantage clients for Spring Venture Group, a health insurance distribution company. Handling calls, policy changes, payment issues, case management, and ancillary-product sales.
🔥 15 hours ago
Customer Success Manager bei deutscher Kanzlei-Marketing-Agentur. Betreuung von Kunden, Koordination KI-gestützter Marketingprojekte und Durchführung von Reportings.
🗣️🇩🇪 German Required
🔥 15 hours ago
Customer Support Associate resolving account, billing, and domain issues for Squarespace’s online platform. Supporting customers primarily through live chat and email while meeting service targets.
+1,212 More Customer Success Associate Jobs Available!
The average salary for remote customer success associates is $71,656 per year. This is based on data from 199 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Success Associate (1-2 yrs) | 189 | $70,575 |
🟠 Senior Customer Success Associate (5-9 yrs) | 10 | $92,088 |
We analyzed 166 job listings in the last year and found it takes about 41 days for employers to close a job opening.
We reviewed 199 job postings and found the top 10 skills employers are asking for most often are:
You need excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency with customer relationship management (CRM) tools. Time management, empathy, and a customer-focused mindset are also crucial.
A degree in business, communication, or a related field is often preferred. Relevant experience in customer service or support, along with any certifications in customer success or related areas, can be advantageous.
Responsibilities include managing customer relationships, onboarding new clients, providing product training, resolving customer issues, and gathering feedback to improve services. You'll also track customer engagement and ensure overall satisfaction.
Benefits include flexible work hours, the opportunity to work from home, career growth potential, and the chance to build meaningful relationships with clients. Remote work also reduces commuting and offers better work-life balance.
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We find jobs as soon as they're posted, so you can apply before everyone else.
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