7 hours ago
201 - 500
Manage customer accounts ensuring satisfaction at a healthcare technology firm.
πΊπΈ United States β Remote
π° Private Equity Round on 2023-03
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
18 hours ago
51 - 200
Customer Success Manager at Vi for Pharma brands optimizing acquisition costs.
18 hours ago
201 - 500
Advise finance professionals and customize Datarails platform in a remote role.
π¨π¦ Canada β Remote
π΅ $85k - $100k / year
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Success
18 hours ago
201 - 500
Customer Success Manager advising clients on Datarails financial platform.
πΊπΈ United States β Remote
π΅ $85k - $100k / year
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Success
19 hours ago
501 - 1000
Customer Success Manager at WorkForce Software, driving client engagement and satisfaction.
πΊπΈ United States β Remote
π΅ $85k - $95k / year
π° Private Equity Round on 2019-06
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
19 hours ago
51 - 200
Manage enterprise customer success for a remote tech education company.
πΊπΈ United States β Remote
π΅ $120k - $150k / year
π° Private Equity Round on 2021-03
β° Full Time
π΄ Lead
π Senior
π Customer Success
19 hours ago
51 - 200
Support Enterprise Customer Success team at Nerdio driving revenue operations.
πΊπΈ United States β Remote
π΅ $100k - $120k / year
π° Series B on 2022-12
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
19 hours ago
51 - 200
Client Success Coach empowers individuals through career coaching at Realign.
πΊπΈ United States β Remote
π΅ $60k - $200k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
19 hours ago
5001 - 10000
Manage customer success for Zendesk's enterprise clientele and drive value.
πΊπΈ United States β Remote
π΅ $105k - $157k / year
π° Grant on 2019-09
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
Yesterday
5001 - 10000
Coordinate customer inquiries for sales appointments at Holman's Customer Engagement Center.
Yesterday
201 - 500
Support customer inquiries and onboarding at a mission-driven clean energy company.
πΊπΈ United States β Remote
π΅ $53k / year
π° Venture Round on 2018-12
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Success
Yesterday
201 - 500
Manage client engagement for RepTrakβs EMEA and APAC clients.
π¬π§ United Kingdom β Remote
π° Debt Financing on 2021-07
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
Yesterday
51 - 200
Serve as a technical advisor for Cruise & Ferry clients using Neuron's connectivity solutions.
Yesterday
201 - 500
Guide customers in their journey with Parloa's Conversational AI platform.
π©πͺ Germany β Remote
π₯ Funding within the last year
π° Series B on 2024-04
β° Full Time
π Senior
π Customer Success
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Logistics and Supply Chain β’ Cloud Computing β’ Connected Devices
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lower wait times β’ nurse & patient satisfaction β’ predictive modeling
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The average salary for remote customer success managers is $103,272 per year. This is based on data from 1,327 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer success manager salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
βͺοΈ Entry-level Customer Success Manager (0 yrs) | 12 | $81,159 |
π’ Junior Customer Success Manager (1-2 yrs) | 80 | $81,931 |
π‘ Mid-level Customer Success Manager (2-4 yrs) | 509 | $99,328 |
π Senior Customer Success Manager (5-9 yrs) | 697 | $107,178 |
π΄ Lead Customer Success Manager (10+ yrs) | 29 | $146,643 |
You need strong communication and interpersonal skills, problem-solving abilities, proficiency in CRM software, and an understanding of customer relationship management. Time management and adaptability are crucial for managing remote interactions effectively.
Typically, a degree in business, marketing, or a related field is preferred. Experience in customer service or account management is highly valued. Certifications in customer success or related training programs can enhance your qualifications.
Responsibilities include onboarding new customers, addressing customer inquiries, monitoring customer health metrics, providing product training, and ensuring customer retention. You'll also need to collaborate with sales and product teams to enhance customer satisfaction.
Benefits include flexible working hours, the convenience of remote work, a better work-life balance, and the opportunity to connect with clients globally. It also allows for career growth in a fast-evolving field focused on customer relations.