Selected: ✨ Customer Support Engineer.
Selected: 🆕 Date Added.
🔥 3 hours ago
Technical Support Specialist investigating hotel and room availability issues for a remote travel-services company. Improving escalations, documentation, product processes, and AI-powered automations.
🌐 Georgia, Montenegro, +2 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 10%
🔥 8 hours ago
Founding Customer Support Engineer owning technical support for Blee’s AI marketing compliance platform. Building AI tooling, documentation, automation, and customer-facing support processes.
🇺🇸 United States – Remote
💵 $110k - $160k / year
💰 $500k Pre Seed Round - Blee on 2022-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 12%
🔥 11 hours ago
Customer Success Engineer leading onboarding, adoption, renewals, and expansion for vCluster’s Kubernetes-based AI infrastructure platform. Supporting AI cloud builders and Fortune 500 enterprises remotely in Australia.
🇦🇺 Australia – Remote
💵 A$150k - A$175k / year
💰 $24M Series A on 2024-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
👻 Ghost score 9%
🔥 11 hours ago
Customer Success Engineer driving adoption, renewals, and expansion for vCluster’s Kubernetes infrastructure platform. Leading technical onboardings and executive customer engagements.
🏄 California, Illinois, +2 more states – Remote
💵 $150k - $175k / year
💰 $24M Series A on 2024-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
👻 Ghost score 9%
🔥 13 hours ago
Technical Customer Support Specialist troubleshooting client products from home for Teleperformance’s global customer-experience business. Handling inbound and outbound queries across multiple systems.
🇨🇦 Canada – Remote
💵 $19 / hour
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 1%
🗣️🇫🇷 French Required
🔥 14 hours ago
Customer Engineer installing, repairing, and maintaining NCR Atleos ATMs across South Africa. Diagnosing customer issues, managing SLA resolution, and providing multi-vendor field support.
🔥 14 hours ago
Customer Engineer servicing NCR Atleos ATMs and related devices across South Africa. Installing, repairing, troubleshooting, and maintaining customer equipment.
🔥 14 hours ago
Technical Customer Care Specialist II supporting Cox Automotive’s automotive technology products and services. Troubleshooting escalated customer issues and guiding users through resolutions remotely.
🇺🇸 United States – Remote
💵 $20 - $30 / hour
💰 Seed Round on 2014-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing customer troubleshooting, SSO, desktop apps, CRM integrations, and pilot onboarding.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot for enterprise customers. Managing SSO, CRM integrations, desktop rollouts, debugging, and technical onboarding.
🔥 15 hours ago
Technical Support Engineer supporting enterprise customers for an AI-powered sales co-pilot. Managing technical issue resolution, identity integrations, desktop rollouts, CRM onboarding, and pilot go-lives.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot for enterprise customers. Managing technical issue resolution, enterprise integrations, and pilot onboarding across SSO, desktop apps, and CRM systems.
🔥 15 hours ago
Technical Support Engineer supporting enterprise AI sales co-pilot deployments. Managing SSO, desktop, CRM integrations, customer troubleshooting, and technical onboarding.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise onboarding, SSO, CRM integrations, desktop deployments, and customer issue resolution.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise IT integrations, troubleshooting, and customer onboarding from kickoff to go-live.
🔥 15 hours ago
Technical Support Engineer resolving enterprise IT issues and leading customer onboarding. Supporting an AI-powered sales co-pilot through SSO, CRM, desktop app, and integration troubleshooting.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise IT integrations, troubleshooting, and customer onboarding from kickoff to go-live.
🔥 15 hours ago
Technical Support Engineer supporting enterprise AI sales co-pilot deployments. Managing SSO, desktop apps, CRM integrations, troubleshooting, and customer onboarding.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot for enterprise customers. Managing technical support, SSO, desktop app, CRM integrations, and pilot onboarding.
🔥 15 hours ago
Technical Support Engineer supporting an AI-powered sales co-pilot. Managing enterprise IT integrations, troubleshooting, CRM onboarding, and customer pilots through go-live.
+495 More Customer Support Engineer Jobs Available!
The average salary for remote customer support engineers is $97,858 per year. This is based on data from 238 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Customer Support Engineer (0 yrs) | 3 | $0 |
🟢 Junior Customer Support Engineer (1-2 yrs) | 61 | $81,827 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 116 | $99,552 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 58 | $116,394 |
We analyzed 186 job listings in the last year and found it takes about 53 days for employers to close a job opening.
We reviewed 238 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.
Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.
Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.
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