🔥 8 minutes ago
Senior Support Engineer maintaining an analytics platform with full-stack responsibilities. Engaging with clients while focusing on AI-augmented delivery and issue resolution targets.
BigQuery
Cloud
Google Cloud Platform
React
SQL
TypeScript
🔥 14 minutes ago
Customer Support Specialist providing remote technical support for Donorbox in Latin America. Addressing customer inquiries and assisting in software troubleshooting mainly via email.
🔥 2 hours ago
Technical Support Engineer providing assistance to users on advanced AI cloud platform. Collaborating with teams to resolve technical queries and improve support services.
🏄 California, Florida, +5 more states – Remote
💵 $109.5k - $136.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Cloud
Python
🔥 14 hours ago
Tru-D Support Specialist providing technical support and implementation services for Tru-D customers. Building relationships and driving infection prevention success in healthcare settings with significant travel requirement.
🤠 Texas – Remote
💵 $60k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 16 hours ago
Consult Support Specialist responsible for real-time monitoring and assisting members and providers. Collaborating with stakeholders and ensuring customer satisfaction in the virtual care environment.
🇺🇸 United States – Remote
💵 $22 - $24 / hour
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 16 hours ago
Technical Support Specialist providing global technical assistance to healthcare providers using Nox Medical hardware and software. Supporting users by phone and email for exceptional customer experience.
🗣️🇫🇷 French Required
🔥 17 hours ago
Product Support Specialist at Ylopo provides technical assistance to clients and resolves support cases. Collaborates with global teams to maintain customer satisfaction.
🔥 17 hours ago
Technical Support Engineer providing world-class hardware and software support experiences at Samsara. You will resolve customer issues and collaborate with global teams to enhance service experience and product understanding.
🏄 California, Connecticut, +6 more states – Remote
💵 $71.1k - $95.6k / year
💰 Seed Round on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
Cloud
IoT
🔥 19 hours ago
Remote Support Service Specialist handling inquiries for residents and clients at CEG Solutions LLC. Providing professional support in a collaborative and service-oriented environment.
🔥 23 hours ago
Tier 2 Technical Support Engineer resolving technical issues and ensuring system stability for AI-native payment service provider OKTO PAYMENTS. Collaborating across global teams for effective incident resolution and documentation.
🗣️🇧🇷🇵🇹 Portuguese Required
AWS
Cloud
Distributed Systems
Grafana
SQL
🕒 Yesterday
Senior Technical Support Engineer providing excellent service to CockroachDB customers. Supporting various deployment models and collaborating with internal teams for service improvements.
Distributed Systems
Linux
SQL
🕒 Yesterday
51 - 200
Support Engineer managing technical support issues for nonprofit clients using the SmartSimple platform. Collaborating with internal teams to ensure high-quality support and client satisfaction.
🕒 Yesterday
Customer Service Engineer responsible for servicing Siemens diagnostics equipment in Reno, NV. Overseeing installations, repairs, and customer satisfaction with minimal supervision.
🎰 Nevada – Remote
💵 $67.5k - $92.9k / year
💰 $1.5M Grant on 2021-05
⏰ Full Time
🟠 Senior
🔴 Lead
🔧 Field Service Engineer
🕒 Yesterday
Support Specialist assisting property managers through customer support and data analysis. Focusing on vacation rental performance across major booking channels like Airbnb and VRBO.
🕒 Yesterday
10,000+ employees
Product Support Specialist for LeasingOS at JLL handling lease abstraction and broker training. Focus on accuracy, quality, and managing expectations in a fast-paced environment.
🌪️ Oklahoma, Tennessee, +1 more states – Remote
💵 $55k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Product Support
🕒 Yesterday
Customer Support Engineer offering support for complex capital equipment at customer locations. Responsible for troubleshooting, diagnosing, and ensuring operational quality of systems with a focus on customer satisfaction.
🗽 New York – Remote
💵 $30 - $52 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 Yesterday
Technical Customer Support Specialist assisting Australia based customers with Higher Logic’s software solutions. Providing outstanding technical support through multiple channels to a range of customers.
🇺🇸 United States – Remote
💰 $55M Private Equity Round on 2016-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🕒 2 days ago
Technical Support Specialist assisting customers while managing advanced tech investigations and support inquiries for AI solutions in construction. Working with logs and integrations to ensure smooth operations.
🇺🇸 United States – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 3 days ago
Technical Support Specialist managing high-volume customer tickets for Aivo's large clients. Collaborating with teams to resolve incidents and enhance service quality.
🗣️🇪🇸 Spanish Required
🕒 4 days ago
Technical Support Engineer providing pre-sales and post-sales support for surveying and construction equipment. Involves installation, troubleshooting, training, and customer support in Germany.
🗣️🇩🇪 German Required
+388 More Customer Support Engineer Jobs Available!
The average salary for remote customer support engineers is $97,557 per year. This is based on data from 221 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Customer Support Engineer (0 yrs) | 5 | $0 |
🟢 Junior Customer Support Engineer (1-2 yrs) | 50 | $82,941 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 122 | $102,174 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 43 | $115,064 |
🔴 Lead Customer Support Engineer (10+ yrs) | 1 | $0 |
We analyzed 162 job listings in the last year and found it takes about 59 days for employers to close a job opening.
We reviewed 221 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.
Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.
Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
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