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Help Desk Specialist providing remote technical support to Edward Jones branches. Diagnose and resolve technical issues ensuring exceptional support experience remote.
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JavaScript
Node.js
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Splunk
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🇵🇭 Philippines – Remote
💰 $50M Venture Round on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
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💵 $70k - $80k / year
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🟡 Mid-level
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Docker
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💵 £46.9k - £80.4k / year
💰 $74.4M Post-IPO Secondary on 2021-12
⏰ Full Time
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🟡 Mid-level
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Technical Support Specialist assisting software users with their inquiries. Engaging in onboarding and resolving technical challenges in an international company environment.
🗣️🇩🇪 German Required
ERP
+255 More IT Helpdesk Specialist Jobs Available!

Education • Productivity • SaaS
201 - 500
💰 $200M Private Equity Round on 2021-10

Cybersecurity • Software • Technology
201 - 500
💰 $150M Series E on 2021-11
The average salary for remote it helpdesk specialists is $25,800 per year. This is based on data from 5 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior IT Helpdesk Specialist (1-2 yrs) | 2 | $64,500 |
🟡 Mid-level IT Helpdesk Specialist (2-4 yrs) | 3 | $0 |
You need strong technical troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with remote desktop tools. Excellent communication and customer service skills are also crucial for assisting users effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Certifications such as CompTIA A+, ITIL, or Microsoft Certified Solutions Associate (MCSA) can enhance your qualifications. Practical experience in IT support is highly valued.
Responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, maintaining IT systems, documenting support processes, and ensuring timely resolution of technical problems. You may also conduct user training on software applications.
Benefits include flexible work hours, reduced commuting costs, the ability to work from anywhere, and a better work-life balance. Remote IT Helpdesk Specialists also gain exposure to diverse technical challenges and can develop skills across various technologies.
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.