Remote Product Support Specialist Jobs
Search 109 work from home product support specialist positions available worldwide. Your career in truly remote companies - apply today.
52 minutes ago
Job not on LinkedIn
Raintree Systems
201 - 500
Product Support Specialist at Raintree Systems providing advanced client support for Raintree software. Handling complex troubleshooting and guiding clients through problem-solving processes remotely.
3 hours ago
CSG
5001 - 10000
Providing phone support as a Product Support Analyst for customer inquiries in the Customer Service department in India. Engaging with customers and assisting with technical support requests and compliance guidance.
3 hours ago
Job not on LinkedIn
Sales & Support Specialist delivering demos and technical support for AI product Central. Blending sales skills with customer success and technical product guidance at Wing's innovation arm.
🇵🇭 Philippines – Remote
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
9 hours ago
Job not on LinkedIn
Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.
21 hours ago
Production Support Analyst providing technical support for enterprise financial solutions. Involves production support activities, incident management, and collaborating with assurance teams.
AWS
Azure
Cloud
Grafana
Kafka
Oracle
Splunk
Unix
Yesterday
Job not on LinkedIn
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Job not on LinkedIn
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Job not on LinkedIn
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
2 days ago
Product Support Specialist guiding customers through the InvestNext suite of products and services. Monitoring support channels to boost satisfaction in a fully remote environment.
🇺🇸 United States – Remote
💵 $60k - $65k / year
💰 $4.3M Seed Round on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Job not on LinkedIn
Support Specialist I providing administrative support to claims pending in Social Security Disability process. Responsibilities include data entry, client communication, and task management.
🌵 Arizona – Remote
🐊 Florida – Remote
+3 more states
💵 $16 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Support Specialist role handling HR, IT, and Finance customer support inquiries for a Global Employment Platform. Focusing on customer relationships and solutions in a remote-first environment.
2 days ago
Support Specialist handling customer and professional queries related to HR, IT, and Finance. Operate in a dynamic remote-first environment assisting global clients based in India.
3 days ago
Job not on LinkedIn
Virtual Support Specialist at NuSpine Chiropractic, helping patients with inquiries and scheduling. Providing compassionate support and enhancing patient experiences remotely.
5 days ago
Job not on LinkedIn
Remote Customer Support Specialist assisting customers with inquiries and simple issue resolution via email and messages. Requires good communication skills and offers reliable support.
🏄 California – Remote
💰 $800M Post-IPO Equity on 2021-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
November 27
US Customer Support Agent providing fast, accurate assistance for Push's platform and payroll products. Delivering an exceptional end-to-end customer experience across various communication channels.
November 27
Customer Support Specialist assisting US clients of Push Operations through email, chat, and phone. Delivering timely support and troubleshooting system inquiries related to payroll and HR products.
November 25
Job not on LinkedIn
Product Support Specialist providing technical expertise and customer success for Boulevard's platform. Resolving issues, creating documentation, and conducting testing across departments.
November 25
Job not on LinkedIn
Product Support Specialist working in a remote capacity responding to customer inquiries via live chat, phone, and email for a technology company supporting small businesses.
🇨🇦 Canada – Remote
💵 $50k - $67.6k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
November 25
Job not on LinkedIn
Technical Application Support Specialist at LineTen configuring online ordering and automation platforms. Providing client support on escalated technical issues in the fast-growing food delivery industry.
November 25
Job not on LinkedIn
Product Support Specialist providing customer support for Writesonic's AI SEO and Generative Engine Optimization. Empowering users to succeed with effective technical assistance and documentation.
+90 More Product Support Specialist Jobs Available!
Top Companies Hiring Remote Product Support Specialists
Akamai Technologies
Cloud Computing • Cybersecurity • Content Delivery
5001 - 10000
💰 Post-IPO Equity on 2001-07
Job Openings
Remote product support specialist salary expectations
The average salary for remote product support specialists is $68,065 per year. This is based on data from 220 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Product Support Specialist (0 yrs) | 1 | $0 |
🟢 Junior Product Support Specialist (1-2 yrs) | 92 | $64,758 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 113 | $70,332 |
🟠 Senior Product Support Specialist (5-9 yrs) | 14 | $76,357 |
How long does it take for companies to hire a remote product support specialist?
We analyzed 182 job listings in the last year and found it takes about 38 days for employers to close a job opening.
The most in-demand skills for product support specialists
We reviewed 220 job postings and found the top 10 skills employers are asking for most often are:
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer service tools and software, and a good understanding of the products you support. Technical skills may also be required, depending on the product, along with patience and empathy when dealing with customers.
Typically, a high school diploma or equivalent is required, though an associate’s or bachelor’s degree in a related field can be beneficial. Previous experience in customer support or a similar role is often preferred, along with knowledge of the specific products.
Responsibilities include assisting customers with product issues, troubleshooting technical problems, providing product information, documenting support interactions, and working closely with development teams to address recurring issues. You may also need to train customers on product usage.
Benefits include flexible work hours, no commuting costs, a comfortable work environment, and the opportunity to work from anywhere. Additionally, remote positions often provide better work-life balance and access to a diverse range of customers and companies.
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Frequently asked questions
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