Selected: ✨ Product Support.
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Selected: 🆕 Date Added.
🔥 4 hours ago
Remote customer support for CXM Group’s Forex and financial trading clients in Brazil. Managing multilingual inquiries, CRM records, and issue resolution across chat, email, phone, and client portal.
🔥 16 hours ago
Product Support Specialist supporting Prenuvo’s proactive whole-body healthcare scanning platform. Triaging tickets, troubleshooting product issues, and coordinating resolutions with engineering and clinical teams.
🇨🇦 Canada – Remote
💵 $57.4k - $67.5k / year
💰 Debt Financing on 2022-10
⏰ Full Time
🟢 Junior
💝 Customer Support
👻 Ghost score 14%
🔥 17 hours ago
Product Support Specialist resolving software issues for Prenuvo’s proactive whole-body healthcare platform. Triaging tickets, documenting defects, and supporting clinical and operational teams.
🇺🇸 United States – Remote
💵 $57.4k - $67.5k / year
💰 Debt Financing on 2022-10
⏰ Full Time
🟢 Junior
💝 Customer Support
👻 Ghost score 14%
🔥 17 hours ago
Product Support Engineer managing incidents, SQL troubleshooting, monitoring, and stakeholder updates. Supporting CookUnity’s chef-powered meal delivery and marketplace operations.
🔥 19 hours ago
Remote Support Specialist troubleshooting and programming customer building automation systems for Trane Technologies. Supporting field technicians and optimizing energy conservation for sustainable climate solutions.
🚗 Michigan – Remote
💵 $21 - $65 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🔥 19 hours ago
Product operations specialist supporting Pansophic Learning’s K-12 teaching and learning tools. Providing second-level support, vendor coordination, documentation, and training operations.
🇺🇸 United States – Remote
💵 $50k - $55k / year
⏰ Full Time
🟢 Junior
⚡️ Product Operations
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
Customer support specialist for Pizza Lucé, a Minneapolis restaurant brand, handling remote customer orders, deliveries, complaints, and menu questions. Resolving issues across phone, email, and live chat.
❄️ Minnesota – Remote
💵 $25 - $35 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 Yesterday
Customer Support Specialist troubleshooting acquiring and payment gateway issues for COLIBIX ONE, an AI-powered fintech payments company. Providing technical support, diagnostics, escalation, and client guidance.
🌐 Georgia, Poland, +3 more countries – Remote
⏳ Contract/Temporary
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 14%
🗣️🇷🇺 Russian Required
🕒 Yesterday
German-speaking customer support managing German property owners’ real-estate portfolios remotely. Handling damage claims, tenant inquiries, lettings, and owner requests without sales duties.
🗣️🇩🇪 German Required
🕒 Yesterday
Support Coordinator assisting Healthfirst care teams with member outreach, authorizations, and healthcare service coordination. Managing caseloads, documenting calls, and resolving service and onboarding issues.
🦌 Connecticut, New Jersey, +1 more states – Remote
💵 $34.9k - $54.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Remote Customer Support Specialist resolving customer issues for Myant’s connected-textile healthcare platform. Managing interactions, escalations, and service KPIs across calls and email.
🕒 Yesterday
Customer Service Specialist supporting financial aid, payments, and student accounts at Colorado Christian University. Resolving student issues through calls, emails, and walk-in service.
🇺🇸 United States – Remote
💵 $17 - $18 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 1%
🕒 Yesterday
Remote Support Specialist troubleshooting and programming customer building automation systems for Trane Technologies. Supporting field technicians and optimizing energy use through remote digital services.
🏈 Ohio, Michigan, +1 more states – Remote
💵 $21 - $65 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 Yesterday
Remote FMLA customer service specialist supporting disability paperwork requestors at HealthMark, a healthcare information-release company. Managing calls, emails, Med-Release notes, and secure records delivery.
🇺🇸 United States – Remote
💵 $15 - $17 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
Customer Support Specialist supporting Texada’s cloud software for equipment dealerships and rental businesses. Troubleshooting customer issues and coordinating support across North America, Australia, and New Zealand.
🇨🇦 Canada – Remote
💵 $64.2k - $74.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
Remote Customer Service Specialist supporting banks, credit unions, and Ascensus staff with IRA, HSA, and ESA compliance. Handling inbound calls, operational assistance, death claims, and product cross-selling.
🌵 Arizona, Florida, +2 more states – Remote
💰 Secondary Market on 2019-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 2 days ago
Kundensupport für Kundenanfragen per Telefon, E-Mail und WhatsApp. Verwaltung von Freshdesk-Tickets sowie Betreuung von Social-Media- und Bewertungsplattformen.
🗣️🇩🇪 German Required
🕒 2 days ago
Product Support Manager leading specialists, hardware support, and AI-enabled processes for Inspiren’s senior-living technology ecosystem. Managing client escalations and service quality across time zones.
🇮🇩 Indonesia – Remote
💵 Rp500M - Rp700M / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
👻 Ghost score 0%
🕒 2 days ago
Product Support Specialist supporting merchants using Affirm’s pay-over-time platform. Troubleshooting technical issues, improving support processes, and guiding product feedback.
🇨🇦 Canada – Remote
💵 $55k - $75k / year
💰 Post-IPO Equity on 2021-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
👻 Ghost score 1%
🗣️🇫🇷 French Required
🕒 2 days ago
Remote Customer Service Specialist supporting AdaptHealth’s home medical equipment services. Verifying insurance, processing referrals, coordinating orders, and assisting patients.
+304 More Product Support Jobs Available!
The average salary for remote product support is $87,997 per year. This is based on data from 494 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support (1-2 yrs) | 178 | $69,867 |
🟡 Mid-level Product Support (2-4 yrs) | 255 | $91,700 |
🟠 Senior Product Support (5-9 yrs) | 61 | $125,424 |
We analyzed 393 job listings in the last year and found it takes about 41 days for employers to close a job opening.
We reviewed 507 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and problem-solving skills, proficiency in customer support software, and technical knowledge of the product. Active listening, patience, and a customer-focused approach are also crucial.
Typically, a degree in a relevant field is preferred, but experience in customer support or technical support roles may suffice. Certifications in customer service or product knowledge can also be advantageous.
Responsibilities include assisting customers with product inquiries, troubleshooting issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with product teams to resolve customer feedback.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and a better work-life balance. Remote roles also enable the opportunity to work with diverse teams and gain experience in different markets.
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