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Job not on LinkedIn
🔥 6 hours ago
Job not on LinkedIn
Providing technical support for a range of products across our brand portfolio. Resolving software and hardware issues via phone, email, and remote support tools.
AWS
Azure
Cloud
SQL
Job not on LinkedIn
🔥 8 hours ago
Job not on LinkedIn
Partner Support Specialist providing exceptional customer support for Autura's 70+ agency partners. Responsible for troubleshooting, customer inquiries, and smooth dispatch operations.
🔥 10 hours ago
Support Specialist providing client-facing technical assistance for a healthcare technology company. Resolve Tier I issues via email, chat, and phone communication within scheduled hours.
🇺🇸 United States – Remote
💵 $60k - $75k / year
💰 $10.4M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
Job not on LinkedIn
🔥 10 hours ago
Job not on LinkedIn
Product Support Associate focusing on customer inquiries and technical support in the tax and accounting industry for a leading company. Collaborating with teams for product improvements and issue resolution.
🚗 Michigan – Remote
💵 $36.8k - $68.3k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 Yesterday
Customer Technical Support Representative responsible for assisting zyBooks’ student and instructor users via email. Troubleshooting users' issues and helping with their accounts.
⚔️ Virginia – Remote
💵 $16 - $23 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
JavaScript
MySQL
🕒 Yesterday
Support Specialist providing technical support via inbound and outbound calls regarding software and equipment inquiries. Engaging customers with solutions while documenting their requests in the system.
⛰️ Colorado – Remote
💵 $16 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 Yesterday
Product Support Supervisor managing escalated technical requests and leading IT Support projects at Home Depot. Collaborating to maintain updates for knowledge base and training materials.
🤠 Texas – Remote
💵 $60k - $130k / year
💰 Debt Financing on 2007-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
✨ Product Support
🕒 Yesterday
Principal Ops Coordinator supporting dealer success for Capital One's Navigator Platform. Engaging in dealer resolutions, product support, and effective onboarding while working from home.
⚔️ Virginia – Remote
💵 $56.8k - $64.8k / year
💰 Post-IPO Equity on 2023-05
⏰ Full Time
🔴 Lead
⚡️ Product Operations
🦅 H1B Visa Sponsor
🕒 Yesterday
11 - 50
Customer Support Specialist providing effective support for B2B customers at Applause. Resolving technical issues and ensuring client success in a fast-paced remote environment.
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Manage customer service support and satisfaction for an assigned territory as Regional Product Support Manager at New Flyer, a leader in transit bus manufacturing.
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Support Specialist ensuring client satisfaction and resolution for technical issues with CensiTrac products. Coordinates with clients and internal teams to facilitate service and resolve inquiries.
🇺🇸 United States – Remote
💰 Post-IPO Equity on 2020-03
⏰ Full Time
🟢 Junior
💝 Customer Support
🦅 H1B Visa Sponsor
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Customer Support Specialist providing solution-oriented support to dealership users across data and services. Collaborating with internal teams for technical issue resolution and user guidance.
🕒 2 days ago
Sales Support Representative providing effective sales administrative support for the Medicare Sales team at Humana. Engaging with members and agents to assist with customer service needs and sales processes.
Job not on LinkedIn
🕒 2 days ago
Job not on LinkedIn
Home-Based Customer Support Specialist assisting clients in the employee benefits industry. Delivering high-quality service and support through effective communication and documentation.
🗣️🇪🇸 Spanish Required
🕒 2 days ago
Customer Support Specialist providing fast, accurate assistance at Scrambly, an adtech startup. Engaging with users to resolve issues across various communication channels.
🇬🇪 Georgia – Remote
💰 $99.6k Pre Seed Round - Scrambly on 2022-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 2 days ago
Product Support Agent providing assistance to developers using Laravel’s ecosystem. Handling customer inquiries and ensuring smooth user experiences with key Laravel products.
🕒 2 days ago
51 - 200
Player-coach on global support team at Sprinto handling technical complexities and escalations. Involved in leadership and AI workflow improvements supporting customer satisfaction.
SQL
🕒 2 days ago
Technical Product Support Specialist resolving customer technical issues for Zignal Labs. Collaborates with engineering on product support, guarantees customer satisfaction and efficient issue resolution.
🏛️ District of Columbia, New York – Remote
💵 $80k - $90k / year
💰 $15M Debt Financing - Zignal Labs on 2019-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
Open Source
Job not on LinkedIn
🕒 3 days ago
Job not on LinkedIn
Customer Support Specialist at Tern, supports travel advisors with innovative technology and enhances user experience through AI-driven solutions. Work remotely while having a direct impact on the travel industry.
Job not on LinkedIn
🕒 3 days ago
Job not on LinkedIn
51 - 200
Customer Support Specialist offering support to Atrato financial clients via various communication channels. Ensuring efficient solutions and an exceptional client experience in a remote setting.
🗣️🇪🇸 Spanish Required
+233 More Product Support Jobs Available!
The average salary for remote product support is $88,986 per year. This is based on data from 472 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Product Support (0 yrs) | 3 | $0 |
🟢 Junior Product Support (1-2 yrs) | 145 | $70,311 |
🟡 Mid-level Product Support (2-4 yrs) | 255 | $88,926 |
🟠 Senior Product Support (5-9 yrs) | 56 | $125,552 |
🔴 Lead Product Support (10+ yrs) | 13 | $161,488 |
We analyzed 354 job listings in the last year and found it takes about 38 days for employers to close a job opening.
We reviewed 472 job postings and found the top 10 skills employers are asking for most often are:
You need strong communication and problem-solving skills, proficiency in customer support software, and technical knowledge of the product. Active listening, patience, and a customer-focused approach are also crucial.
Typically, a degree in a relevant field is preferred, but experience in customer support or technical support roles may suffice. Certifications in customer service or product knowledge can also be advantageous.
Responsibilities include assisting customers with product inquiries, troubleshooting issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with product teams to resolve customer feedback.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and a better work-life balance. Remote roles also enable the opportunity to work with diverse teams and gain experience in different markets.
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