Is on LinkedIn?
Job not on LinkedIn
🔥 3 hours ago
Job not on LinkedIn
51 - 200
Technical Support Specialist onboarding new clients and helping them integrate payment methods. Investigating incidents and collaborating with teams to resolve merchant issues in the fintech industry.
AWS
ElasticSearch
🔥 4 hours ago
Cloud
DNS
ITSM
ServiceNow
TCP/IP
Job not on LinkedIn
🔥 4 hours ago
Job not on LinkedIn
Providing technical support for a range of products across our brand portfolio. Resolving software and hardware issues via phone, email, and remote support tools.
AWS
Azure
Cloud
SQL
🔥 5 hours ago
Application Support Engineer supporting healthcare stakeholders with FHIR-based data platform. Troubleshooting tickets, developing software, and collaborating with internal teams for effective implementation.
🇨🇦 Canada – Remote
💵 $85k - $100k / year
💰 $30M Series B on 2023-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Application Engineer
Hibernate
Java
Spring
Job not on LinkedIn
🔥 5 hours ago
Job not on LinkedIn
Customer Support Technical Specialist offering technical assistance across brands in a fintech company. Managing customer inquiries and collaborating with development teams for software resolutions.
AWS
Azure
Cloud
SQL
🔥 6 hours ago
Lead Technical Support Engineer at Talkdesk resolving complex customer issues and enhancing technical support processes through collaboration and mentoring.
🇺🇸 United States – Remote
💵 $60.1k - $110k / year
💰 $230M Series D on 2021-08
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
Cloud
VoIP
Job not on LinkedIn
🔥 6 hours ago
Job not on LinkedIn
Technical Support Specialist resolving tier 1 technical issues while collaborating with internal teams at Payabli. Taking ownership of issues and ensuring customer satisfaction through effective communication.
🇺🇸 United States – Remote
💰 $36M Series B - Payabli on 2025-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🔥 7 hours ago
Senior Technical Support Engineer providing Tier 3 support for complex customer environments at Rocket Software. Troubleshooting escalated issues and mentoring junior engineers to drive overall team effectiveness.
Cloud
Kubernetes
Linux
SQL
TCP/IP
🔥 10 hours ago
Technical Support Specialist providing customer service and resolving inquiries for Radicle Health. Collaborating with cross-functional teams to ensure high customer satisfaction and effective communication.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
JavaScript
SQL
🔥 10 hours ago
Customer Support Specialist delivering exceptional support for Fiscal.ai's financial data platform. Acting as the first point of contact for customers while troubleshooting issues across various channels.
🔥 13 hours ago
As a Technical Support Engineer, ensure customer success with Akuity's platform and open-source tools. Troubleshoot, develop expertise in GitOps, Kubernetes, and Argo ecosystem.
Kubernetes
🔥 14 hours ago
Technical Support Engineer providing support for BeyondTrust products, managing customer communications, and troubleshooting technical issues. Collaborating with Engineering and Sales teams to resolve product-related inquiries.
🇬🇧 United Kingdom – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🔥 14 hours ago
Senior Technical Support Engineer resolving complex technical issues on Sumo Logic’s platform. Collaborating with global teams to ensure seamless customer support across EMEA regions.
AWS
Cloud
Distributed Systems
DNS
Linux
Python
TCP/IP
Unix
🕒 Yesterday
Technical Support Representative with VoIP expertise at Broadvoice, diagnosing SIP signaling and call performance issues while providing exceptional customer support. Active in knowledge sharing and team collaboration.
🇨🇴 Colombia – Remote
💰 Private Equity Round on 2020-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
VoIP
🕒 Yesterday
Customer Technical Support Representative responsible for assisting zyBooks’ student and instructor users via email. Troubleshooting users' issues and helping with their accounts.
⚔️ Virginia – Remote
💵 $16 - $23 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
JavaScript
MySQL
🕒 Yesterday
Technical Customer Support Specialist providing first-line support for a healthcare AI platform. Resolving issues via Zendesk for clinicians, staff, and admins while ensuring user satisfaction.
Job not on LinkedIn
🕒 Yesterday
Job not on LinkedIn
Support Engineer troubleshooting technology and enhancing client experience at My IT Crew. Collaborating cross-functionally to deliver exceptional service and maintain client satisfaction.
DNS
Firewalls
VoIP
🕒 Yesterday
5001 - 10000
Technical Support Expert addressing billing and account issues at Twilio. Collaborating with various teams to enhance customer support and resolve technical issues.
🕒 Yesterday
Staff Technical Support Engineer solving complex customer issues at Proscia. Own the hardest customer problems and shape platform support and engineering processes.
Distributed Systems
Docker
Kubernetes
Linux
SQL
🕒 Yesterday
Staff Technical Support Engineer at Kong leading investigations and providing solutions for complex customer issues with API and AI technologies.
Docker
Kubernetes
+410 More Technical Support Engineer Jobs Available!
The average salary for remote technical support engineers is $94,587 per year. This is based on data from 1,184 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Engineer (0 yrs) | 5 | $0 |
🟢 Junior Technical Support Engineer (1-2 yrs) | 350 | $80,740 |
🟡 Mid-level Technical Support Engineer (2-4 yrs) | 614 | $97,704 |
🟠 Senior Technical Support Engineer (5-9 yrs) | 204 | $107,563 |
🔴 Lead Technical Support Engineer (10+ yrs) | 11 | $163,517 |
We analyzed 943 job listings in the last year and found it takes about 43 days for employers to close a job opening.
We reviewed 1,184 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.
Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.
Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
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