Selected: ⨠Technical Support Engineer.
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đĽ 1 hour ago
Network support engineer providing global customers with email, phone, chat, and remote technical support. Troubleshooting networking, security, Windows, and Linux infrastructure for Arrow ECS.
đŞđ¸ Spain â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 25%
đŁď¸đŞđ¸ Spanish Required
đĽ 9 hours ago
Technical Support Engineer supporting Telestreamâs DIVA video archive platform. Troubleshooting enterprise media storage, integrations, databases, and customer issues remotely.
đşđ¸ United States â Remote
đľ $95k - $110k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 11 hours ago
Technical Support Engineer troubleshooting APIs, connectors, and data integrations for Airbyte, an AI-agent data platform. Supporting customers and shaping product improvements remotely in Canada.
đ¨đŚ Canada â Remote
đľ CA$89k - CA$105k / year
đ° $150M Series B - Airbyte on 2021-12
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 0%
đĽ 11 hours ago
Customer Support Engineer supporting Phaselawâs eDiscovery platform for legal and privacy teams. Handling tickets, AI-enabled support systems, customer education, bug fixing, and QA.
đŹđ§ United Kingdom â Remote
đľ ÂŁ35k - ÂŁ45k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 5%
đĽ 13 hours ago
Remote Technical Support Engineer supporting Nihon Kohdenâs biomedical devices and patient monitoring systems. Troubleshooting hardware, software, Windows, and network issues for healthcare customers.
đşđ¸ United States â Remote
đľ $27 - $36 / hour
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 14 hours ago
Technical Support Specialist supporting Mogliâs cloud-based Salesforce SMS and WhatsApp application. Troubleshooting client issues, configuring automations, and coordinating product support remotely.
đşđ¸ United States â Remote
đľ $60k - $70k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 0%
đĽ 15 hours ago
Technical Support Engineer supporting customers and service teams with Repligen bioprocessing products. Troubleshooting equipment, software, and system issues while managing technical cases and escalations.
đ Germany, Austria, +2 more countries â Remote
đ° $600M Post-IPO Debt - Repligen on 2023-12
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đť Ghost score 10%
đĽ 15 hours ago
Technical support specialist supporting Carrierâs intelligent building solutions through HVAC and BAS troubleshooting. Analyzing energy systems, resolving customer issues, and commissioning building equipment.
đşđ¸ United States â Remote
đľ $43.5k - $87.5k / year
â° Full Time
đ Senior
đť IT Support
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 15 hours ago
Customer Support Engineer supporting LILTâs AI-powered translation platform. Troubleshooting customer issues, triaging bugs, and escalating technical problems to Engineering and Product.
đ California, Colorado, +2 more states â Remote
đľ $64.4k - $90.2k / year
â° Full Time
đ˘ Junior
đ Support Engineer
đŤđ¨âđ No degree required
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 15 hours ago
Junior Technical Support Engineer supporting xMatters, Everbridgeâs critical-incident automation software. Troubleshooting SaaS issues, managing support tickets, and helping customers adopt digital operations workflows.
đşđ¸ United States â Remote
đľ $56k - $70k / year
â° Full Time
đ˘ Junior
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
đĽ 18 hours ago
Technical Support Engineer II supporting Federal customers on Tinesâ secure workflow automation platform. Troubleshooting SaaS, APIs, IAM, containers, infrastructure, and compliance-related issues.
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŚ H1B Visa Sponsor
đť Ghost score 13%
đ Yesterday
Technical Specialist supporting Pratt & Whitney aircraft-engine customers and urgent AOG cases. Managing CRM cases, technical consultations, and rotating emergency coverage remotely.
đşđ¸ United States â Remote
đľ $86.8k - $165.2k / year
â° Full Time
đ Senior
đ´ Lead
đť Ghost score 0%
đ Yesterday
Technical Support Engineer helping CrowdStrike customers deploy and troubleshoot cloud cybersecurity services. Resolving technical issues across Kubernetes, Linux, APIs, and major cloud platforms.
đŹđ§ United Kingdom â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Support Engineer
đŹđ§ UK Skilled Worker Visa Sponsor
đť Ghost score 10%
đ Yesterday
Ingeniero de soporte tĂŠcnico AWS para la plataforma de datos de knowmad mood, compaĂąĂa de transformaciĂłn digital. ResoluciĂłn de incidencias L2 en AWS, Snowflake y Airflow.
đŞđ¸ Spain â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 11%
đŁď¸đŞđ¸ Spanish Required
đ Yesterday
Senior Technical Support Engineer supporting embedded Linux, RTOS, and IoT solutions at Avenga. Troubleshooting complex hardware, software, networking, and development-tool environments for customers.
đşđ¸ United States â Remote
đ° Private equity on 2017-02
â° Full Time
đ Senior
đ Support Engineer
đť Ghost score 10%
đ Yesterday
Application Support Engineer supporting cryptocurrency trading systems and production environments. Handling incidents, releases, monitoring, automation, and L2/L3 technical support for global business users.
đ¨đŚ Canada â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đť Application Engineer
đŤđ¨âđ No degree required
đť Ghost score 10%
đ Yesterday
Senior Technical Support Engineer resolving complex SIEM and cybersecurity incidents for Portuguese customers. Leading escalations, troubleshooting, and cross-functional product improvements for a global cybersecurity platform.
đľđš Portugal â Remote
đ° $38M Series B on 2021-11
â° Full Time
đ Senior
đ Support Engineer
đť Ghost score 11%
đŁď¸đ§đˇđľđš Portuguese Required
đ Yesterday
Technical Customer Support Specialist resolving complex escalations for Accruent, a provider of built-environment management software. Improving root-cause analysis, knowledge resources, and L1 support quality.
đ§đˇ Brazil â Remote
đ° Post-IPO Equity on 2020-03
â° Full Time
đ˘ Junior
đĄ Mid-level
đť IT Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đ Yesterday
Customer Support Engineer troubleshooting FireMonâs network security products for customers. Managing tickets, investigating logs, and resolving or escalating complex firewall issues remotely.
đşđ¸ United States â Remote
đ° $40M Debt Financing on 2020-08
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đť Ghost score 11%
đ Yesterday
Technical Support Engineer troubleshooting SSO, APIs, networks, and alert delivery for Dataminrâs AI-powered intelligence platform. Resolving enterprise customer issues through logs, integrations, and cross-functional collaboration.
đŹđ§ United Kingdom â Remote
đ° Private Equity Round on 2021-10
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŹđ§ UK Skilled Worker Visa Sponsor
đť Ghost score 10%
+493 More Technical Support Engineer Jobs Available!
The average salary for remote technical support engineers is $94,074 per year. This is based on data from 1,258 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
đ˘ Junior Technical Support Engineer (1-2 yrs) | 384 | $79,532 |
đĄ Mid-level Technical Support Engineer (2-4 yrs) | 652 | $97,085 |
đ Senior Technical Support Engineer (5-9 yrs) | 222 | $110,383 |
We analyzed 990 job listings in the last year and found it takes about 44 days for employers to close a job opening.
We reviewed 1,276 job postings and found the top 10 skills employers are asking for most often are:
You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.
Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.
Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.
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