4 hours ago
IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.
🗣️🇪🇸 Spanish Required
iOS
Linux
4 hours ago
Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.
🇨🇦 Canada – Remote
💵 $23 - $24 / hour
💰 Series D on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
4 hours ago
Support Specialist I focused on ensuring high-quality customer experience at Brex. Resolving inquiries and collaborating with teams to improve customer engagement in a remote setting.
⛷️ Utah – Remote
💵 $21 - $23 / hour
💰 Series D on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
8 hours ago
Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.
9 hours ago
Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.
9 hours ago
1001 - 5000
Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.
🗣️🇧🇷🇵🇹 Portuguese Required
20 hours ago
Technical Customer Support Agent providing first and second-level support for clients via phone and email. Working with internal resources to identify and resolve client issues.
22 hours ago
Tier 2 Technical Support Specialist providing IT support services for credit unions at Pure IT. Troubleshooting technical issues and maintaining software environments with a collaborative approach.
Cloud
Firewalls
VMware
Yesterday
Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.
Yesterday
Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.
Yesterday
Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.
Yesterday
Support Engineer managing technical investigations and diagnostics within Memed’s microservices architecture. Ensuring platform stability and facilitating external integrations.
Docker
Grafana
Java
JavaScript
Linux
Node.js
Python
SQL
Yesterday
Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.
Yesterday
501 - 1000
Technical Support Specialist assisting NerdWallet members with technical and account support. Collaborating with teams to improve user experiences in a remote work environment.
🏄 California – Remote
💵 $20 / hour
💰 Secondary Market on 2021-05
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
Yesterday
Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.
JavaScript
Node.js
Python
Splunk
SQL
Yesterday
Technical Support Specialist at Beckman Coulter providing remote customer support for diagnostic and biotechnology products. Responsible for resolving hardware, software, and assay issues in a 24/7 support environment.
Yesterday
Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.
Yesterday
Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.
Yesterday
Technical Support Engineer providing support to ClickHouse users, customers, and prospects in the EMEA region. Collaborating with various teams to improve customer engagement and solutions.
🗣️🇫🇷 French Required
Cloud
Distributed Systems
SQL
Go
Yesterday
Technical Support Engineer providing support for ClickHouse users in EMEA. Engaging with customers through various communication channels for problem resolution and guidance.
Cloud
Distributed Systems
SQL
Go
+450 More Technical Support Specialist Jobs Available!
The average salary for remote technical support specialists is $69,768 per year. This is based on data from 605 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Technical Support Specialist (0 yrs) | 3 | $0 |
🟢 Junior Technical Support Specialist (1-2 yrs) | 230 | $67,154 |
🟡 Mid-level Technical Support Specialist (2-4 yrs) | 326 | $70,415 |
🟠 Senior Technical Support Specialist (5-9 yrs) | 46 | $82,802 |
We analyzed 477 job listings in the last year and found it takes about 39 days for employers to close a job opening.
We reviewed 605 job postings and found the top 10 skills employers are asking for most often are:
You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.
Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.
Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.
We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you'll still have access until the end of your current billing period.
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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Support@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.