Remote Technical Support Specialist Jobs

Search 469 work from home technical support specialist positions available worldwide. Your career in truly remote companies - apply today.

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Technical Support Specialist
🌍 Your Location
💵 Minimum Salary
⚪️ Experience

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469 Jobs
🆕 Date Added

IT Support Technician

4 hours ago

Job not on LinkedIn

IT Support Technician providing first level assistance to users via phone, email, and Slack. Responsible for resolving user-reported issues and collaborating with higher-level support for complex problems.

🗣️🇪🇸 Spanish Required

iOS

Linux

4 hours ago

Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.

4 hours ago

Support Specialist I focused on ensuring high-quality customer experience at Brex. Resolving inquiries and collaborating with teams to improve customer engagement in a remote setting.

Support Engineer

8 hours ago

Job not on LinkedIn

Support Engineer at Phaselab assisting UK and Europe customers with an eDiscovery platform. Reporting to the CEO and partaking in customer onboarding and training.

Customer Support Specialist

9 hours ago

Job not on LinkedIn

Customer Support Specialist managing inbound technical support requests for Allego’s SaaS platform. Resolving inquiries via phone and email as part of the Customer Success Team.

Senior Support Analyst

9 hours ago

Job not on LinkedIn

Linx

1001 - 5000

Analista de Suporte Sr at Linx helping businesses with technology solutions in retail sector. Supporting Humanus/Linx People modules and ensuring high-quality customer support.

🗣️🇧🇷🇵🇹 Portuguese Required

20 hours ago

Job not on LinkedIn

Technical Customer Support Agent providing first and second-level support for clients via phone and email. Working with internal resources to identify and resolve client issues.

22 hours ago

Job not on LinkedIn

Tier 2 Technical Support Specialist providing IT support services for credit unions at Pure IT. Troubleshooting technical issues and maintaining software environments with a collaborative approach.

Cloud

Firewalls

VMware

Yesterday

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

Yesterday

Support Technician role at Palmetto Clean Technology aiding customer technical issues for employees in the Philippines. Requires IT support knowledge and excellent customer service skills.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inbound support queries and onboarding for Alignerr team at Labelbox. Contributing to high-quality AI feedback through efficient workflow enhancements and problem resolution.

Support Engineer

Yesterday

Job not on LinkedIn

Support Engineer managing technical investigations and diagnostics within Memed’s microservices architecture. Ensuring platform stability and facilitating external integrations.

Docker

Grafana

Java

JavaScript

Linux

Node.js

Python

SQL

Yesterday

Deliver client-centric technical support for Candescent software products to both technical and non-technical users. Understand specific customer environments deeply for effective issue resolution.

Yesterday

NerdWallet

501 - 1000

Technical Support Specialist assisting NerdWallet members with technical and account support. Collaborating with teams to improve user experiences in a remote work environment.

Yesterday

Technical Support Specialist resolving issues efficiently and collaborating with global teams. Deel provides payroll and HR solutions for global teams.

🇪🇬 Egypt – Remote

💰 $50M Venture Round on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

JavaScript

Node.js

Python

Splunk

SQL

Yesterday

Job not on LinkedIn

Technical Support Specialist at Beckman Coulter providing remote customer support for diagnostic and biotechnology products. Responsible for resolving hardware, software, and assay issues in a 24/7 support environment.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist managing inquiries in global employment services for fast-growing startup. Collaborating with clients and internal teams to resolve issues efficiently while ensuring quality service.

Support Specialist

Yesterday

Job not on LinkedIn

Support Specialist handling diverse inquiries in a centralized support system at RemoFirst. Collaborating with clients and internal teams to resolve issues efficiently.

Yesterday

Technical Support Engineer providing support to ClickHouse users, customers, and prospects in the EMEA region. Collaborating with various teams to improve customer engagement and solutions.

🗣️🇫🇷 French Required

Cloud

Distributed Systems

SQL

Go

Yesterday

Technical Support Engineer providing support for ClickHouse users in EMEA. Engaging with customers through various communication channels for problem resolution and guidance.

Cloud

Distributed Systems

SQL

Go

+450 More Technical Support Specialist Jobs Available!

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Top Companies Hiring Remote Technical Support Specialists

Action1

SaaS • Cybersecurity • Enterprise

51 - 200

Job Openings

Allsup

B2C • Healthcare Insurance • Finance

501 - 1000

Job Openings

Bloom Equity Partners

Finance • B2B

11 - 50

Job Openings

CVS Health

Healthcare Insurance • Retail • Wellness

10,000+ employees

Job Openings

Deel

SaaS • Compliance • HR Tech

1001 - 5000

💰 $50M Venture Round on 2022-05

Job Openings

DysrupIT

Enterprise • SaaS • Cybersecurity

51 - 200

Job Openings

Remote technical support specialist salary expectations

The average salary for remote technical support specialists is $69,768 per year. This is based on data from 605 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

⚪️ Entry-level Technical Support Specialist (0 yrs)

3$0

🟢 Junior Technical Support Specialist (1-2 yrs)

230$67,154

🟡 Mid-level Technical Support Specialist (2-4 yrs)

326$70,415

🟠 Senior Technical Support Specialist (5-9 yrs)

46$82,802

How long does it take for companies to hire a remote technical support specialist?

We analyzed 477 job listings in the last year and found it takes about 39 days for employers to close a job opening.

The most in-demand skills for technical support specialists

We reviewed 605 job postings and found the top 10 skills employers are asking for most often are:

Technical support57.2%
Troubleshooting37.9%
Documentation22.1%
Problem solving21.4%
Customer service20.7%
Sql20.0%
Communication17.9%
Customer support17.9%
Saas16.6%
Jira11.7%

Frequently asked questions

You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.

Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.

Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.

Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.

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Frequently asked questions

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