Account Manager – Employer Partnerships

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12twenty

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

📚 Education

🎯 Recruiter

SaaS • Education • Recruitment

12twenty is a data-driven, university-first career services and recruiting SaaS platform that connects universities, students and alumni with employers to streamline early-career hiring and career support. It offers modular products for university career centers, alumni relations, institutional research, and employers — including outcome data analytics, experiential learning management, employer relationship management, talent acquisition, virtual events, and recruiting intelligence — to improve student engagement, track outcomes, and source diverse early-career talent.

📋 Description

• Serve as the primary post-sale point of contact for employers using 12twenty to connect with top talent • Build strong employer relationships and ensure customers achieve their hiring goals • Own client retention and minimize churn by demonstrating the value of 12twenty’s platform • Identify and manage expansion opportunities within existing employer accounts • Collaborate with 12twenty’s Partnerships team on strategic growth initiatives • Prepare and facilitate virtual and in-person account reviews, training sessions, webinars, demos, and other strategic engagements • Educate employer customers on best practices for maximizing recruiting success through 12twenty’s tools and technology • Identify process improvement opportunities within the employer success function • Share findings with leadership and implement changes to improve efficiency

🎯 Requirements

• 4–6 years in account management, customer success, sales, and/or project management • Ability to manage a large portfolio of clients • Demonstrated ability to grow accounts • Strong cross-functional skills • Ability to motivate and influence internal team members to meet business objectives • Ability to think on your feet and quickly grasp new concepts • Confidence in making decisions and recommendations • Bachelor’s degree • Working knowledge of Google Suite, MS Office Suite, and Salesforce • SaaS, Higher Education, and/or Recruiting experience • Solution Selling Experience

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) • Paid time off • Competitive salary • Generous PTO policy • Full benefits, including 401(k) • Regular team happy hours and activities • Remote work flexibility • Equity for US employees • Stock options • Amazing team to innovate and collaborate with