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Prescription Verification Specialist

Job not on LinkedIn

🔥 12 minutes ago

🌲 North Carolina, Texas, +1 more states – Remote

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💵 $12 - $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of 1-800 CONTACTS

1-800 CONTACTS

1001 - 5000 employees

Founded 1995

🏭 Manufacturing

🛍️ eCommerce

⚕️ Healthcare Insurance

Manufacturing • eCommerce • Healthcare Insurance

1-800 CONTACTS is a company that sells contact lenses directly to consumers. They offer an extensive range of contact lens brands and types through their online platform, making it convenient for customers to order and receive their lenses without visiting a traditional brick-and-mortar store. The company is known for its customer service and competitive pricing. They provide vision care solutions that are easily accessible, aiming to simplify the process of purchasing contact lenses.

📋 Description

• Verify contact lens prescriptions by processing inbound images from customers and eye care providers • Process an average of 125 items per hour (approximately 875 items in an 8-hour shift) • Follow standardized processes to achieve the best customer experience and remain compliant • Respond to emails and text messages from customers regarding their prescriptions • Advise customers regarding any order adjustments • Interact directly with customers through email, text messages and sometimes via the phone • Abide by 1-800 Contacts policies and procedures • Live the company values: Big Hearted, Unconventional, Tenacious, Better Together • Perform other duties as assigned by managers

🎯 Requirements

• High school diploma or equivalent experience • Great typing skills (at least 40 words per minute) • Technical proficiency • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality • High adaptability and change agility • Solution-oriented, positive, and driven mindset • Self-motivated and competitive with excellent memorization skills • Reliable attendance and commitment to working scheduled shifts • Training and working remotely from approved locations: North Carolina, Texas and Utah • A weekend shift (Saturday or Sunday) is mandatory each week

🏖️ Benefits

• 100% remote work flexibility • Competitive earning opportunities featuring incentive pay that averages $16 per hour • Ownership of your development with support from leaders dedicated to fostering growth • Collaborate with an incredible team of highly motivated individuals • Bi-annual performance reviews • A safe, respectful, and inclusive work environment • Amazing medical, dental, and vision coverage • 401(k) match • Free eye exams for your immediate family and dependents • Deep discounts on contact lenses, glasses lenses and glasses frames • Tuition reimbursement for eligible courses • Bonus potential (uncapped)

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