Program Manager – Implementation

🔥 12 hours ago

❄️ Minnesota, Texas – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

🚫👨‍🎓 No degree required

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Logo of 2020 Companies

2020 Companies

10,000+ employees

🤝 B2B

📣 Marketing

B2B • Marketing

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.

📋 Description

• Maintain a consolidated view of active and upcoming projects, including milestones, launch dates, resource requirements, and dependencies • Coordinate with Account Managers, Project Coordinators, and operational teams to support project readiness and implementation • Identify scheduling conflicts, overlapping project requirements, and resource constraints • Support cross-functional planning meetings and document decisions, action items, owners, and deadlines • Monitor program-level timelines and escalate risks affecting multiple projects • Track resource requirements across concurrent projects and support workload prioritization • Provide visibility into anticipated resource needs for staffing and execution planning • Identify operational risks, dependencies, and execution bottlenecks • Maintain centralized risk, issue, and action-item trackers • Coordinate issue resolution and escalate unresolved risks or conflicting priorities • Develop and maintain program dashboards, trackers, and status reports • Consolidate project updates into summaries of operational readiness, risks, resource constraints, and milestones • Provide updates to operational leadership and cross-functional stakeholders • Maintain standardized project readiness checklists, workflows, templates, and procedures • Identify and implement process improvements, improve handoffs, and support lessons-learned reviews • Promote consistent use of project management tools and operational processes

🎯 Requirements

• 2+ years of experience in project management, program coordination, operations, implementation, or a related role • Strong organizational skills with the ability to manage multiple priorities and competing deadlines • Experience coordinating work across multiple teams or departments • Proficiency in Microsoft Excel and other Microsoft Office applications • Experience maintaining project trackers, schedules, status reports, and action-item logs • Strong written and verbal communication skills • Ability to identify risks, anticipate challenges, and escalate concerns appropriately • Strong attention to detail, problem-solving skills, and follow-through • Experience supporting multiple concurrent projects or large-scale operational programs (preferred) • Familiarity with field operations, retail merchandising, scheduling, or distributed workforce environments (preferred) • Experience with Airtable, Salesforce, Smartsheet, Microsoft Project, or similar project management platforms (preferred) • Familiarity with resource planning, capacity management, and operational performance reporting (preferred) • Experience supporting process improvement or change management initiatives (preferred)

🏖️ Benefits

• Paid weekly • Work remotely, from home • Health/Dental/Vision benefits • 401K Program with matching • Paid Time Off • Paid Holidays • Partial mobile reimbursement • Scholarship opportunities for employees and direct family members • Employee Assistance Program • Leadership Development Program • Employees' special pricing for multiple clients • Long-term career pathing options • Personal development opportunities • Professional stretch assignments

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