2020 Companies
10,000+ employees
🤝 B2B
📣 Marketing
B2B • Marketing
2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.
Senior Client Services Manager – Android
🕒 August 11
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2020 Companies
10,000+ employees
🤝 B2B
📣 Marketing
B2B • Marketing
2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. With over 31 years of experience, the company is dedicated to elevating consumers, team members, and clients through innovative marketing strategies. They specialize in product demonstrations, training, assisted sales, merchandising, staffing, and consumer engagement, among other services. 2020 Companies partners with brands of all sizes to navigate challenges and achieve business goals, consistently delivering impressive results, including over 25 million in-person impressions annually and nearly $10 billion in client revenue.
📋 Description
• Act as the direct strategic extension and representative of the Android client • Facilitate end-to-end communication, executive briefings, client-facing presentations, stakeholder reporting, and strategic travel alignment • Develop, expand, and govern high-level relationships across mobile networks and partners • Align channel goals with overarching client initiatives to drive market expansion • Design, monitor, and optimize program workflows with cross-functional operations and shared services teams • Ensure resource allocation, field execution strategies, and project schedules align with client expectations • Establish and maintain Service Level Agreements and Quality Assurance standards • Direct data and analytics frameworks and synthesize performance metrics, competitive intelligence, and field data into executive insights • Participate in strategic business reviews, budget planning, forecasting, and resource optimization • Conduct strategic travel to evaluate field connectivity, partner alignment, training compliance, and product launch rollouts • Lead and mentor project managers, coordinators, field teams, and vendors
🎯 Requirements
• Bachelor’s degree in Business, Marketing, Communications, or a related field required, or equivalent professional experience • 5+ years of progressive account management, client services, or retail operations leadership experience within consumer technology or telecom • Advanced ability to understand complex client ecosystems, anticipate market trends, and translate client visions into scalable operational strategies • Exceptional written, verbal, and visual communication skills • Proven track record presenting to senior executives and client leadership • Google Workspace expertise, including Slides, Docs, and Sheets • Advanced presentation design and visual storytelling skills • Strong understanding of business drivers, financial modeling, SLA management, and mobile-market dynamics • Demonstrated experience in budget planning and ROI analysis • Ability to navigate complex matrix organizations and cultivate executive-level relationships • Track record of exceeding KPIs and establishing governance processes across multiple markets • Agile problem-solving, process redesign, operational efficiency, and analytics capabilities • Ability to travel as needed, up to 25–35%
🏖️ Benefits
• Competitive annual salary • Weekly Pay • On-demand pay options through DailyPay • Comprehensive health, dental, and vision benefits • 401(k) program with company matching • Paid time off and holidays • Partial Mobile phone & Home Internet reimbursement • Scholarship opportunities for employees and families • Employee Assistance Program • Leadership Development Program • Long-term career pathing options • Personal development opportunities • Professional stretch assignments
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