Business Support & CRM Coordinator

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Maintain and update customer records within GoHighLevel • Manage CRM pipelines by updating opportunity stages and statuses • Ensure customer information and tracking data are accurate • Perform routine data entry and quality control • Monitor CRM workflows and maintain organized records • Respond to client inquiries via email and text message • Send appointment reminders and follow-up communications • Maintain professional communication with homeowners throughout the customer journey • Coordinate internally to ensure timely client updates • Deliver a high-end customer experience aligned with the company’s brand • Build prospect lists for Realtors, property managers, and referral partners • Conduct market and contact research • Coordinate meetings with referral partners and B2B contacts • Support relationship-building initiatives through outreach and scheduling • Assist with administrative tasks supporting business growth • Maintain accurate operational tracking reports • Organize company information and digital records • Support back-office workflow management • Assist leadership with administrative projects as assigned • Ensure operational processes remain organized and efficient • Expand into a broader Office Manager role as responsibilities increase • Assist with inbound and outbound phone communication as business needs evolve • Support additional customer service and operational initiatives • Help onboard future administrative team members as the company grows

🎯 Requirements

• Previous CRM management experience required • Customer service or hospitality experience required • Administrative support experience required • Data entry and data management experience required • Native or near-native English speaking ability required for future client-facing responsibilities • GoHighLevel experience preferred • Business development support experience preferred • Experience supporting home service businesses preferred • Strong organizational and multitasking skills • Excellent written English communication skills • Exceptional customer service and hospitality mindset • Strong attention to detail • Comfortable managing multiple administrative workflows simultaneously • Self-motivated and dependable • Process-oriented with excellent follow-through • Interest in growing into a leadership-level administrative position • Proficiency with GoHighLevel, Google Workspace, Gmail, Microsoft Office, and CRM Platforms • PaintScout knowledge preferred • Availability for 40 contracted hours per week • Availability Monday through Friday • Ability to work during the client’s assigned schedule, currently TBD EST • Must operate under a Master Services Agreement and Statement of Work • Must provide services as an independent contractor, not as an employee

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • And more!