Regional Manager, Retail

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🏄 California – Remote

🏄 California – Remote

💵 $135k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

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5.11

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛒 Retail

🛍️ eCommerce

🤝 B2B

Retail • eCommerce • B2B

5. 11 is a manufacturer and retailer of tactical apparel, footwear, packs, and accessories designed for law enforcement, military, fire/EMS, and consumers who need durable performance gear. The company sells uniforms, tactical pants, boots, backpacks, plate carriers, and everyday-carry items through its e-commerce store and physical locations, offering promotions, free shipping thresholds, and category-specific product lines for professional and consumer markets.

📋 Description

• Lead, coach, and develop District Managers across multiple markets • Build a high-performing leadership pipeline through coaching, development planning, and succession planning • Conduct regular one-on-one coaching sessions with District Managers • Create a culture of accountability, collaboration, and continuous improvement • Partner with Human Resources and retail leadership on talent planning, performance management, employee relations, and organizational development • Support District Managers in building strong store leadership teams and identifying future talent • Own regional sales, profitability, key performance indicators, payroll, expenses, and other variable costs • Analyze store and district performance to identify trends, opportunities, and improvement actions • Establish and oversee district and store plans to achieve financial and operational objectives • Coach District Managers on using business insights and key metrics to improve store performance • Manage District Manager expenses and maintain appropriate financial controls • Improve processes, increase efficiency, and strengthen store execution • Drive consistent execution of retail standards, operational priorities, and company initiatives • Ensure stores deliver a consistent, engaging, and on-brand customer experience • Provide leadership for customer experience, inventory, merchandising standards, operational execution, and key performance metrics • Represent store and field perspectives in new initiatives, programs, tools, and processes • Communicate and ensure execution of operational priorities across districts and stores • Improve store processes, tools, and resources • Partner with Retail Operations, Human Resources, Marketing, Merchandising, Sales, and other business functions • Influence strategic decisions related to store operations, talent, and business development • Support an integrated omni-channel strategy and customer experience • Oversee store events in alignment with business objectives, budgets, and event criteria • Bring store perspective into cross-functional planning

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience • 10+ years of progressive retail management experience • 5+ years of multi-store leadership experience, ideally overseeing multiple markets or districts • Demonstrated experience leading, coaching, and developing multi-unit retail leaders • Strong understanding of retail financials, including sales, profitability, payroll, expenses, and key performance indicators • Strong business acumen with the ability to analyze performance, identify opportunities, and translate insights into action • Proven ability to drive results through others while balancing strategic priorities with day-to-day operational needs • Strong communication, influencing, and cross-functional partnership skills • Experience supporting talent development, succession planning, and performance management • Strong understanding of customer experience, merchandising, inventory, and retail operations • Experience working with retail POS systems • Proficiency in Microsoft Office, including Excel, PowerPoint, and Word • Ability to operate with a high level of integrity, professionalism, and confidentiality • Ability to travel up to 60%, including occasional overnight travel

🏖️ Benefits

• Bonus • Medical insurance • Dental insurance • Vision insurance • 401(k) program with employer match • Employer-paid basic life insurance • Employer-paid AD&D insurance • Hospital Indemnity/Accident insurance • Flexible Spending Account/Health Saving Account • Employee Assistance Program • Paid Time Off • Paid Holidays • Sick Time • Casual Dress Code • Employee Discounts

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