Commercial Auto Claims Adjuster

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🔥 2 minutes ago

🌵 Arizona, California, +21 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote ☕ Washington – Remote

💵 $25 - $33 / hour

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Handle routine non-complex to moderately complex non-injury Commercial and Specialty claims. • Responsible for opening, investigating, evaluating, and settling auto claims and ensuring compliance with Department of Insurance and other statutory requirements. • Adjust higher-complexity liability claims including property damage claims and total losses. • Verify coverage on policies with standard commercial symbols and/or specialty exposures. • Contact insureds, claimants, and other involved parties to confirm loss details and applicable policy coverage. • Explain claims process, next steps, and outcomes to involved parties. • Investigate, evaluate, negotiate, and settle first- and third-party auto/property damage claims from start to finish. • Take inbound calls from customers and maintain an inventory of pending claims. • Coordinate and oversee the claims process; keeping customers informed. • Ensure compliance that specific state regulations and/or policy provisions is completed with needed file documentation and appropriate correspondence.

🎯 Requirements

• High School Diploma/GED or a minimum of one year of customer service experience in a virtual environment leveraging internet, phone, and chat features. • Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of completing the provided licensing training. • Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications. • Must meet work from home requirements including internet speeds and designated workspace. • Ability to type 30 wpm. • Bachelor’s degree preferred. • Two or more years of customer service experience preferred. • Prior insurance claims experience also preferred. • Bilingual a plus!

🏖️ Benefits

• Total compensation package • Annual bonus eligibility for most roles • 401(k) with a company match • Flexible Workplace • Professional development opportunities