
5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
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5001 - 10000 employees
Founded 1902
🚘 Automotive
🛡️ Insurance
📦 Logistics
Automotive • Insurance • Logistics
AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.
• Handle moderate to complex homeowner property insurance claims • Investigate claims through phone and/or field investigations • Obtain statements from insureds, vendors and witnesses • Determine coverage and damages and distinguish allegations from facts • Explain benefits, coverages and the claims process verbally or in writing • Address moderate-complexity coverage issues • Evaluate and determine claim values from property damage data • Negotiate within settlement authority to resolve first claims • Update database production reports and document claim files using company systems including CACS, HUON, HOC and GUIDEWIRE • Control expenses within areas of responsibility • Verify, interpret and resolve coverage by gathering information to ensure policy applicability • Address audit issues and coordinate with internal and external departments • Attend and participate in legal proceedings when required • Respond quickly and effectively to customer needs and problems • Conduct local travel to inspect accident scenes or first-party homeowner losses
• Bachelor's degree or equivalent combination of education and experience • 4-6 years prior claims handling experience required • 4-6 years property claims administration experience preferred • 1-3 years experience in the construction industry preferred • Working knowledge of claims administration best practices and procedures • Moderate knowledge of insurance, fault assessment, negligence and subrogation principles required • Comprehensive understanding of vehicle and building repair procedures and third-party liability issues • Working knowledge of Microsoft Office suite, general computer software and claims software • Moderate leadership skills • Advanced organization and planning recognition skills required • Advanced oral and written communication skills required • Advanced interpersonal skills required • Valid driver's license, acceptable Department of Motor Vehicles record and minimum liability insurance issued by the state required • An insurance/claims adjuster license may be required in specific states • Ability to travel locally and use a company car for field duties may be required
• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) • Incentive program based upon achievement of organization, team and personal performance (full-time positions)
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