Field Service Engineer II

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

infoinfo

💵 $29 - $58 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Where this job comes from

Posted on Abbott's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Abbott

Abbott

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

💰 $100k Post IPO debt on 2011-04

Healthcare • Pharmaceuticals

Abbott is a global healthcare company that develops, manufactures, and markets a broad range of medical devices, diagnostic systems, branded generic pharmaceuticals, and nutritional products. The company focuses on improving health through products such as diagnostic tests and systems, cardiovascular and neuromodulation devices, diabetes care devices (including glucose monitoring), and adult and pediatric nutritionals. Abbott operates worldwide and emphasizes research & development and innovation in healthcare technologies and nutrition.

📋 Description

• Install, maintain, and repair assigned diagnostic instruments • Perform preventive maintenance and corrective repairs • Diagnose technical problems across complex instruments • Document resolutions and close service calls within defined timelines • Manage customer issues through resolution or escalation • Build customer relationships through proactive communication • Plan and prioritize territory service visits • Maintain accurate inventory • Support on-call rotation, after-hours coverage, and travel for training or critical account support • Follow regulatory, quality system, and laboratory safety guidelines • Maintain documentation for audits • Collaborate with cross-functional teams • Provide guidance to other Field Service Representatives • Meet service sales, cost-of-service, and KPI targets • Use remote support tools to maximize instrument uptime • Maintain certifications through ongoing training and development

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience • 2–5 years of experience in Engineering or Laboratory Technology • Ability to travel 40% within the assigned territory • Valid driver’s license • Strong troubleshooting and problem-solving skills with laboratory instrumentation • Ability to work independently and in team environments • Proficiency in Word, Excel, PowerPoint, Internet, VPN, and remote troubleshooting tools • Effective communication and interpersonal skills

🏖️ Benefits

• Career development with an international company • Free medical coverage through the Health Investment Plan (HIP) PPO medical plan (eligibility applies in the next calendar year) • Retirement savings plan with high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit toward a bachelor’s degree • Health and wellness benefits

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