Dispatch Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🌾 Iowa – Remote

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💵 $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of ABC Legal Services

ABC Legal Services

201 - 500 employees

⚖️ Legal

🤝 B2B

📋 Compliance

Legal • B2B • Compliance

ABC Legal Services is a leading provider of service of process solutions in the United States. The company offers reliable and transparent legal document delivery across all 50 states and numerous countries, utilizing a vast network of professional process servers. With a focus on technology and efficiency, ABC Legal uses a mobile app to provide GPS-tracked evidence and real-time updates for every process serve. The firm is recognized for its comprehensive services, making it the trusted choice for law firms, government entities, and individuals seeking legal document services. ABC Legal also offers support in eFiling and various enterprise solutions.

📋 Description

• Monitor skye internal application task board to identify aging unclaimed jobs • Identify servers to claim jobs by contacting primary and nearby servers through skye, maps, text, phone, and email • Identify jobs unable to be claimed because of missing customer information or other dispatch blockers • Resolve issues and escalate to teams when needed • Monitor and report trends in stuck jobs • Review unclaimed zip codes in assigned states and coordinate with county servers and regional recruiters • Notify recruiters of locations needing additional coverage due to volume, unclaimed zip codes, offline vendors, sheriff dispatches, or poor local server performance

🎯 Requirements

• 1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role • Strong organizational skills with the ability to manage high-volume tasks and shifting priorities • Excellent verbal and written communication skills • Ability to analyze information, identify roadblocks, and escalate issues appropriately • Comfortable navigating digital tools, internal platforms, and map-based systems • Proven ability to work independently while contributing to team goals • Reliable, consistent, and able to follow established processes with high accuracy

🏖️ Benefits

• Health, Dental, Vision insurance • 401(k) with company matching • Paid time off • 7 Paid company holidays • 4 Floating holidays per-year • Life Insurance and AD&D Insurance • Long Term Disability • Health Care Reimbursement Flexible Spending Account • Dependent Care Flexible Spending Account • EAP (Employee Assistance Program) • Pet Insurance

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