Verification Agent

🔥 13 hours ago

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Above Lending

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Above Lending is a financial company that markets, brokers, and originates unsecured consumer installment loans. Operating in cooperation with Lending Partners, Above Lending provides personalized loan offers based on credit determination and state law. Through their platform, individuals can find, review, and finalize their loans with ease. Above Lending takes precautionary measures to comply with federal laws aimed at preventing terrorism financing and money laundering, ensuring client identification during account openings. Their customer service is highly rated, as evidenced by a TrustPilot score of 4. 8 based on numerous positive reviews.

📋 Description

• Verify and authenticate client information, documentation, and records for accuracy and compliance • Conduct thorough reviews of applications, forms, and supporting documents to ensure completeness • Contact clients, agencies, employers, and third parties to obtain or confirm required information • Investigate discrepancies, inconsistencies, or missing information and resolve issues promptly • Maintain detailed and accurate records of verification activities and client interactions • Ensure compliance with company policies, state regulations, and industry standards • Process verification requests within established turnaround times while maintaining accuracy • Communicate professionally with clients and stakeholders regarding verification requirements and outcomes • Identify potential fraud, misrepresentation, or documentation concerns and escalate as appropriate • Utilize multiple databases, software systems, and reporting tools to research and validate information • Collaborate with internal departments to ensure seamless case processing and service delivery • Prioritize workload effectively while managing multiple cases and deadlines simultaneously • Protect confidential and sensitive information in accordance with privacy regulations and company policies • Provide exceptional customer service while guiding clients through the verification process • Assist with audits, quality assurance reviews, and process improvement initiatives to enhance operational efficiency • Support Above Lending's loan origination process by reviewing and verifying customer information and documentation • Work directly with applicants to collect required documents and validate income and identity information

🎯 Requirements

• High school diploma or equivalent; college degree preferred • 2+ years of customer service experience • 1+ years of experience in a similar verification position • Strong understanding of the loan verification process • Excellent verbal and written communication skills • Ability to negotiate and resolve conflicts effectively • Strong analytical and problem-solving skills • Proficiency in Microsoft Office Suite and experience with CRM software • High level of integrity and commitment to maintaining client confidentiality • Ability to work independently and as part of a team in a fast-paced environment • Availability to work 10am–7pm CT, Monday–Friday

🏖️ Benefits

• Considerable employer contributions for health, dental, and vision programs • Generous PTO, paid holidays, and paid parental leave • 401(k) matching program • Monthly bonus, subject to the terms outlined in the company's bonus plan