Senior M365 Platform Analyst

Job not on LinkedIn

🕒 4 days ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $64k - $124.2k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Accenture Federal Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Accenture Federal Services is a division of Accenture that focuses on delivering technology and consulting services to the U. S. federal government. With capabilities in cloud, cybersecurity, data and artificial intelligence, digital engineering, and emerging technologies, Accenture Federal Services supports federal agencies in achieving mission-critical outcomes through innovation and technological advancement. The company emphasizes building secure, scalable solutions, enhancing decision-making with data-driven insights, and transforming digital infrastructures to meet complex governmental needs. By leveraging advanced R&D and human-centered design, they aim to improve the performance and resilience of government operations.

📋 Description

• Engage in administration and engineering activities focused on Microsoft 365 applications in a GCC High environment • Work incidents and tasks assigned to the Infrastructure Applications team • Support Microsoft 365 applications including Exchange, Teams, SharePoint, Copilot, Entra, and Power Platform • Interact with numerous users each day in a customer-facing role • Resolve issues quickly and drive customer satisfaction • Contribute beyond daily ticket support by optimizing and improving existing processes • Contribute to team best practices across multiple technical domains

🎯 Requirements

• Experience supporting Exchange Online • Experience supporting SharePoint Online and OneDrive • Experience supporting Microsoft Teams including voice (direct routing) • Experience supporting Power Platform (Power BI, Power Apps, Power Automate) • Experience supporting Entra and Active Directory • Good communication and customer skills • Strong Microsoft Office experience, particularly with Excel • Ability to learn and adapt to new technologies and tools as support requires • Ability to work independently and as part of a larger group to achieve team objectives • Ability to contribute to process improvements and best practices across multiple technical domains • Applicants for employment in the US must have work authorization that does not now or in the future require visa sponsorship • Education is optional

🏖️ Benefits

• Accenture Federal Services offers a wide variety of benefits • Reasonable accommodation for disabilities or religious observances during the recruiting process and employment • Equal employment opportunities and affirmative action employment opportunities for veterans and individuals with disabilities

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