
201 - 500 employees
🏗️ Construction
📦 Logistics
🏠 Real Estate
Construction • Logistics • Real Estate
Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.
🔥 6 minutes ago
🇺🇸 United States – Remote
💵 $60k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 QA Engineer (Quality Assurance)
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201 - 500 employees
🏗️ Construction
📦 Logistics
🏠 Real Estate
Construction • Logistics • Real Estate
Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.
• Review claims for accuracy and compliance with carrier guidelines • Identify whether damage assessments are accurate • Process, reconcile, and complete supplements • Monitor review-needed and supplement queues • Ensure claims are handled within required Service Level Agreements • Respond to contractor and carrier inquiries through email, chat, and/or phone • Coordinate with vendors to support the estimating product • Provide constructive feedback and assist with developmental opportunities • Review and apply client-specific claim guidelines, insurance policies, and industry principles • Recognize areas where policies and procedures need to be changed or developed • Maintain professional and technical insurance and construction industry knowledge through continuing education • Track quality assurance metrics • Perform other duties as assigned
• High school diploma or equivalent required • Minimum of 5 years property claims experience required • Ability to review and correct estimates • Field estimating experience desired • Previous experience in the exteriors construction industry desired • Previous experience with quality assurance processes desired • Excellent computer skills and basic Microsoft skills required • Proficiency with Xactimate and XactAnalysis required • Experience with Symbility and Claims Connect preferred but not required • Ability to effectively prioritize tasks • Excellent written and verbal communication skills • Ability to collaborate on claims and provide direction on complex claims • Excellent teamwork skills • Ability to work a flexible schedule that may include evenings and weekends and during high volume or catastrophe events • Reliable high-speed home broadband internet connection with minimum 25 Mbps download and 10 Mbps upload speeds • Ability to connect to home internet via Ethernet cord if working remotely
• Incentives in addition to base salary • Fully remote work arrangement • Flex schedule, potentially including evenings and weekends • Continuing education to maintain professional and technical insurance and construction industry knowledge • Accuserve’s community-focused, compassionate, and innovative work culture
Apply Now🔥 7 hours ago
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