Vendor Management Coordinator

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $45k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛒 Procurement

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accuserve Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.

📋 Description

• Monitor and ensure vendor compliance with company policies, procedures, and contracts • Maintain and update vendor documentation and certifications, ensuring timely renewals • Manage confidential information in vendor profiles, including generating AP numbers and updating EFT information, insurance, and contractor documents • Maintain compliance in partnership with Sublynk, including handling the Sublynk email inbox, downloading required documentation, and updating vendor profiles • Process USAA PSP code requests, verify Xactnet addresses, and review profiles for compliance • Maintain Certificates of Insurance, Contractor Licenses, and other required vendor documentation • Respond to vendor inquiries regarding membership, compliance, training, and payment processes • Address vendor concerns via email, phone, and other communication channels • Investigate vendor files to ensure proper documentation and adherence to protocol • Resolve vendor compliance, documentation, or procedural issues • Escalate complex issues to appropriate internal teams • Support Vendor Managers with compliance checks, price point history reviews, and other vendor-related tasks • Address payment status and timeline questions and resolve discrepancies • Collaborate with finance and other departments to ensure accurate, timely payments • Track and document vendor issues and identify patterns and trends • Prepare reports on common issues and provide feedback to management • Partner with internal teams to improve workflows and develop updated procedures based on vendor feedback • Strengthen vendor relationships through account management and maintenance • Monitor service standards and advise leadership of potential problems • Manage paperwork collection, background check authorizations, and training record updates • Perform other duties as assigned to support team and company needs • Perform daily work through phone calls, email correspondence, and system updates, with periodic travel to promote the network and represent the company

🎯 Requirements

• High School diploma or GED required • Strong relationship-building, communication, and problem-solving skills • Ability to work independently and collaboratively in a remote environment • Highly organized with strong attention to detail and analytical skills • Ability to work overtime or flex schedules during high volume and CAT Events • Ability to problem-solve and use critical thinking • Ability to handle conflict in a professional and courteous manner • Excellent verbal, electronic, and written communication, and customer service skills • Ability to work with peers and all departments for common organizational goals • Reliable in meeting work commitments • Must be flexible and adapt to most any situation • Ability to utilize technology devices, software, and applications • Previous experience with Microsoft Office Suites and basic computer skills required • Reliable high-speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds • Ability to connect to home internet via ethernet cord if working remotely • Experience in the contracting or insurance industry preferred

🏖️ Benefits

• Fully remote work arrangement • Ability to work overtime or flex schedules during high volume and CAT Events • Periodic travel to promote the network and represent the company