
11 - 50 employees
📡 Telecommunications
🤝 Non-profit
Telecommunications • Non-profit
ACD Direct is a full-service Contact Center that focuses on managing customer interactions through various channels including text, phone, email, chat, and digital solutions. Since 2003, ACD Direct has utilized cutting-edge CCaS technology and a distributed workforce of over 1,000 at-home agents to provide premium customer support around the clock. They specialize in serving not-for-profit clientele and offer a range of services including inbound and outbound call handling, live technical support, donation capture, and member acquisition. The company prides itself on its technology-driven approach, using AI and custom reporting tools to enhance service quality and client outcomes.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 6 days ago
Senior TechOps Engineer owning secure, reliable cloud infrastructure for ACD Direct’s contact center technology platform. Designing automation, compliance, observability, and CI/CD systems for distributed teams.
🕒 July 25
Account Executive managing end-to-end client experience for ACD Direct, Inc. Nurturing relationships and driving deliverables and deadlines for non-profit clients.
⛷️ Utah – Remote
💵 $48k - $50k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑💼 Account Executive
👻 Ghost score 13%
🕒 July 25
Junior Account Executive for ACD Direct, Inc. maintaining client relationships and managing account responsibilities. Cultivating growth of partner base and overseeing client communication tasks.