Decision Support Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acxiom

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

📋 Description

• Serve as a primary client contact for reporting, analytics, campaign management, and business intelligence solutions • Translate client objectives into reporting, measurement, and analytical solutions • Build client relationships through proactive communication, consultation, and issue resolution • Present findings, recommendations, and insights to client and internal stakeholders • Analyze marketing, campaign, media, and customer data to identify trends, opportunities, and insights • Develop, maintain, validate, and enhance recurring, ad hoc, operational, and executive-level reports • Investigate data anomalies, perform root-cause analysis, and recommend corrective actions • Measure campaign effectiveness, operational performance, data integrity, customer satisfaction, and cost efficiency • Support execution, monitoring, and analysis of marketing campaigns and reporting deliverables • Validate campaign outputs and client deliverables for accuracy, completeness, and SLA adherence • Participate in post-production audits and quality assurance reviews • Provide Tier 2 support for complex production, reporting, application, and data issues • Support change management for system, tool, process, and reporting enhancements • Work with Adobe platforms, iHub, Google Cloud Platform (GCP), BigQuery, and enterprise data environments • Perform data segmentation, cleansing, formatting, profiling, reconciliation, validation, and quality assurance • Support application administration and document system and process changes • Improve data workflows, automation, reporting processes, and operational efficiency • Drive process improvements, best practices, and standardization across reporting and analytics functions • Document methodologies, reporting processes, data definitions, and operational procedures • Mentor analysts and provide guidance, knowledge sharing, and technical support • Recommend innovations and enhancements to tools, processes, and client solutions

🎯 Requirements

• Typically 8+ years of related experience with a Bachelor's degree, or equivalent combination of education and experience • Advanced experience in marketing analytics, reporting, business intelligence, decision support, or a related data-focused field • Ability to analyze, reconcile, profile, and interpret large datasets • Experience translating analytical findings into business recommendations and client-facing presentations • Hands-on experience with cloud-based data platforms and large-scale data environments • Experience building and supporting recurring and ad hoc reporting solutions • Strong client-facing communication, presentation, facilitation, and stakeholder management skills • Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment • Strong attention to detail with focus on data quality, validation, documentation, and audit readiness • This position is not eligible for any type of sponsorship • Preferred: experience supporting digital marketing, paid media, audience analytics, campaign measurement, attribution, customer intelligence, or marketing operations • Preferred: experience with SQL / PL-SQL, BigQuery, Google Cloud Platform (GCP), Adobe platforms, Databricks, business intelligence tools, ETL tools, campaign management tools, UNIX/Linux, shell scripting, and Perl • Understanding of relational database concepts and data architecture • Experience supporting production operations, SLAs, change management, application administration, and issue resolution • Knowledge of information technology practices and marketing technology ecosystems

🏖️ Benefits

• Equal opportunity employer, including disability and protected veteran status • Remote/homebased work arrangement • Full-time employment