Enterprise Account Director, Digital Media

🕒 March 13

🏢🏡 San Francisco – Hybrid

💵 $229k - $369.6k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Adobe

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

Software • Digital Marketing • Creative Services

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

📋 Description

• Maintain and grow existing client base including expansion of new offerings. • Drive specific product revenue in the territory. • Build strong, lasting relationships with customers by understanding their needs and business objectives. • Perform outbound contact to existing customers to sell additional solutions. • Acquire and maintain a working knowledge of the complete capabilities of our solution offerings. • Convert customer challenges into new opportunities • Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives. • Improve overall customer satisfaction in assigned customer accounts. • Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

🎯 Requirements

• Minimum 10+ years proven track record of field account management/account executive experience. • Proven Track record selling Complex Enterprise Solutions. • Ability to forge and maintain good business relationships. • Demonstrated analytical and computer skills. • Excellent communication and presentations skills with top-notch customer service approach. • Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account. • Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities • Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing. • Creative problem-solving approach. • Experience in selling technology.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses • Stock options • Equipment allowances