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Outbound Sales Representative

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Logo of ADT

ADT

10,000+ employees

Founded 1874

🔐 Security

👥 B2C

Security • B2C • Smart Home

ADT is a leading provider of smart home security solutions, offering a wide range of products and services designed to enhance safety and security for homes and businesses. For over 150 years, ADT has been dedicated to protecting communities with 24/7 professional monitoring, advanced security systems integrated with Google Nest products, and customizable packages to suit various needs. Their services include home and business security systems, health and senior safety technologies, and mobile apps that allow users to control and monitor their security systems conveniently.

📋 Description

• Work in an automated phone system making outbound calls to potential customers responding to ADT marketing and partner campaigns • Engage with potential customers and verify that each contact meets specified criteria • Transfer qualified customers to an Inbound Sales Specialist • Use focused verbal communication and pointed rebuttals to overcome objections • Demonstrate empathy during customer interactions • Update call status in the phone system • Maintain availability to engage with potential customers • Adhere to company compliance and quality standards • Provide customer service while handling a high volume of outbound calls

🎯 Requirements

• Must reside in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming • High-speed internet with minimum 50 Mbps download and 25 Mbps upload speeds • Internet access solely by ethernet cord • High school diploma or GED required • Basic computer skills required • Must complete and pass a pre-employment drug/background check • Sales experience preferred • Over-the-phone call center experience preferred • Excellent communication skills • Independent worker with experience in a commission-based environment • Self-starter motivated by personal goal achievement • Critical thinking and problem-solving abilities • Strong listening skills for needs analysis • Strong business vocabulary • Strict adherence to team agendas, policies, and guidelines

🏖️ Benefits

• Unlimited earning potential • Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) • Paid Time Off • Career growth opportunities • Paid training • Commissions paid bi-weekly • $250 completion bonus during Week 1 of Training • Healthcare benefits • 401(k) plan with company match • Short-term and long-term disability coverage • Life insurance • Wellbeing benefits • Up to 120 hours of PTO accrued in the first year • Increased PTO accrual rate after the first year • 6 paid holidays • Remote work • Department closed on weekends and many holidays

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