AR Collections Specialist – Mental Health and Addiction Focused

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Logo of Advanced Recovery Systems, LLC

Advanced Recovery Systems, LLC

1001 - 5000 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Advanced Recovery Systems, LLC is presented on its website as a company that assists with health insurance matters and related administrative support. The site text states "Health insurance is changing, but your health can’t wait. Call (352) 771-2700 and let us handle it for you," indicating the company provides help navigating insurance or managing insurance-related tasks for callers. The website also includes cookie/consent management and location search features, suggesting a consumer-facing service with multiple locations. Limited public text is available, so this description is conservative and based primarily on the provided site excerpt.

📋 Description

• Complete audits, compile claims, and create claims for submission • Respond to front-end and back-end rejections, working each claim until payment is received or deemed uncollectable • Audit active and inactive clients daily for correct program, authorization, diagnosis, and revenue elements • Communicate with department and hospital staff regarding billing, charge capture, insurance, authorization, and billing accuracy • Address rejected claims by merging, editing, and filing them according to billing rules • Keep management-assigned worklists current and compliant with productivity and accuracy standards • Update EMR and patient accounts and open IT tickets for billing-delaying issues • Follow up after submission to ensure third-party claims are on file and set to pay • Resolve payer-rejected claims through corrective claims, claim-level appeals, additional supporting information, or escalation to UR appeal or management • Document claim lifecycle actions in Avatar, Waystar, and BB Tech (Tool Kit) • Identify claim rejection and denial trends and report them to management • Attend AR meetings as needed • Apply PDCA improvement processes • Maintain confidentiality and comply with Part 2, HIPAA, state regulations, and company policies • Perform other duties as assigned

🎯 Requirements

• Must reside in the Eastern (ET) or Central Time (CT) Zone • High School diploma or GED required • Associate's Degree preferred • Minimum of 3 years of experience in medical business matters at an acute hospital organization, physician practice, behavioral health facility, or medical billing company • Lean Six Sigma, Kaizen, or other Lean Process Management experience preferred but not required • CPC, CPAT, or CPAM preferred but not required • Must use a personal computer meeting company software and virus security standards • Windows 11 with the latest Windows update installed; Chromebooks and Apple computers are not compatible • Up-to-date antivirus software • Stable internet connection, distraction-free environment, and functional webcam • Regular participation in virtual meetings and video conferences • Knowledge of state and federal patient confidentiality statutes, drug-free workplace policies, workplace violence, and corporate integrity and compliance programs • Knowledge of customer and personal service, mathematics, education and training, clerical work, computers and electronics, and reporting • Active listening, speaking, coordination, social perceptiveness, critical thinking, judgment and decision-making, monitoring, and reading comprehension • Deductive and inductive reasoning, written and oral expression and comprehension, problem sensitivity, speech clarity and recognition • Ability to work as part of a multidisciplinary team • Accurate and concise written and oral communication • Excellent interpersonal and telephone skills • Ability to provide effective financial assistance in charge, billing capture, and collection efforts

🏖️ Benefits

• Health, Vision, Dental, Employer-Matched 401(k) • STD, LTD, and Employer-Paid Term Life Policy • Employer Matched HSA – up to $1500 a year company contribution • Employee Wellness Program – reduce employee premiums $40/mo • Free MDLive telehealth benefit • Paid Time Off - Vacation /Personal /Holiday/Sick • Employee Referral Bonus • ARS does offer some reimbursement for remote office equipment • Remote work arrangement

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