Referral Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Advanced Urology Institute

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Advanced Urology Institute is a partnership of the best board-certified urologists working in the state of Florida, dedicated to providing excellence in urological care. Specializing in urology and urogynocology, the institute addresses a range of conditions from general urology to prostate cancer, prioritizing patient health and well-being.

📋 Description

• Serve as the primary contact/resource person for patients, primary care physicians, and other healthcare service providers • Answer and appropriately manage incoming telephone calls • Verify benefits and services • Schedule patient appointments • Respond to patient information needs • Work on new patient and existing patient referrals • Verify insurance type and obtain proper authorization as needed • Contact referring physicians to obtain referral forms • Obtain additional documents as needed • Record referrals in the computer • Ensure new patient charts are complete • Update co-payments in the computer • Mail new patient packets • Assist with front office-related duties as needed • Perform other position-related duties as assigned • Maintain confidentiality of patients' protected health information in compliance with HIPAA • Report suspected concerns or violations to a supervisor and/or Compliance Department

🎯 Requirements

• High School Diploma or equivalent required • 1 year of experience working in a medical office preferred • Knowledge of insurance preferred • Urology experience preferred • Knowledge of medical terminology • Exceptional patient service skills • Phone etiquette skills • Ability to communicate clearly in person and over the telephone • Ability to follow up on all communications • Skill in using computer programs and applications including Microsoft Office • Knowledge of healthcare systems operations such as EMR • Compliance with HIPAA regulations for patient confidentiality • Ability to follow applicable laws, regulations, Solaris Health Code of Conduct, and organizational policies and procedures • Timely completion of Annual Compliance Training

🏖️ Benefits

• Full-time employment • Fully remote work arrangement

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