Director, Product Training

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $122.4k - $250.1k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Logo of Advarra

Advarra

501 - 1000 employees

Founded 1983

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Advarra is a provider of integrated regulatory oversight and clinical trial technology, combining independent IRB review and compliance services with enterprise SaaS platforms (including Braid, OnCore, Clinical Conductor, eReg, and eSource). The company delivers operational intelligence, AI-powered protocol design and automation, site collaboration, study startup and enrollment tools, and strategic enablement services to sponsors, CROs, research sites, and institutions to improve efficiency, compliance, and patient safety across the clinical trial lifecycle.

📋 Description

• Lead Technology Solutions’ overall training strategy • Oversee the planning, design, and delivery of timely, effective customer training • Supervise global training specialists and eLearning developers; coach, prioritize projects, support development, and conduct performance reviews • Observe and evaluate trainers and provide coaching and feedback • Develop, lead, and prioritize training initiatives aligned with company goals • Manage major project timelines and ensure deadlines are met • Oversee the Training department budget and monthly forecasting; ensure revenue projections are met • Improve training processes and resources • Ensure staff receive training on Advarra products they support, test, or develop • Coordinate with PMO and Product Support Managers on staffing for implementation-related training events • Analyze training needs of internal staff and customers • Create or customize training programs for Technology Solutions customers and staff • Drive development and launch of new training services • Survey customers and improve training based on feedback and evaluations • Collaborate with teams to address knowledge or skill gaps • Evaluate facilities and recommend training rooms when onsite training is required • Recommend best practices for virtual training • Prepare and present content at Onsemble conferences • Evaluate learning and development tools to improve team efficiency and customer experience • Identify on-demand training opportunities and prioritize e-learning projects and timelines • Ensure training materials follow Advarra branding and marketing guidelines • Coordinate with Documentation and Marketing to promote training services • Provide feedback to Product Management and help prioritize development based on user feedback • Stay current on adult learning trends, research, and innovations • Perform other assigned job-related duties

🎯 Requirements

• Bachelor’s degree, or equivalent demonstrated experience in corporate training/adult education • 7+ years of experience providing instructor-led training • Software training experience • Software troubleshooting experience • Experience creating e-learning or other training media • Experience developing curriculum and training materials • Effective written, speaking, and listening communication skills • Excellent presentation and public speaking skills; comfortable speaking to groups of 10–200 people • Strong time management and ability to manage multiple priorities • Strong analytical, problem-solving, and interpersonal skills • Supervisory/management skills • Ability to strategically prioritize projects • Proficiency with Microsoft Office products (Word, PowerPoint, and Excel) • Ability to sit or stand for extended periods at a stationary workstation • Ability to regularly carry, raise, and lower objects of up to 10 lbs. • Ability to learn and comprehend basic instructions • Focus and attention to tasks and responsibilities • Verbal communication, listening and understanding, responding, and speaking

🏖️ Benefits

• Variable bonus eligibility in addition to base salary • Health coverage • Paid holidays • Other benefits

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