Director, Product Training

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $122.4k - $250.1k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Logo of Advarra

Advarra

501 - 1000 employees

Founded 1983

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Advarra is a provider of integrated technology and services for clinical research, combining institutional review and compliance services with software platforms to support the full clinical trial lifecycle. The company offers ethics review services (IRB, IBC, DMC, endpoint adjudication), site enablement and research staffing, and a suite of cloud products — including eRegulatory, eConsent, eSource/EDC, CTMS and study design tools — plus an AI-powered operational intelligence engine (Braid) to streamline trial start-up, enrollment, and operations. Advarra serves sponsors, CROs, research sites, and institutions with a focus on patient protection, regulatory compliance, and accelerating trial outcomes.

📋 Description

• Lead Technology Solutions’ overall training strategy • Oversee the planning, design, and delivery of timely training to customers • Supervise a global team of training specialists and eLearning developers • Coach team members, help prioritize projects, identify development opportunities, and deliver performance reviews • Observe and evaluate trainers; provide coaching and feedback • Develop, lead, and prioritize training initiatives aligned with company goals • Manage major project timelines and deadlines • Oversee the Training department budget, monthly forecasting, and revenue projections • Improve training processes and resources • Ensure staff receive training on Advarra products they support, test, or develop • Coordinate with PMO and Product Support Managers on staffing for implementation-related training events • Analyze training needs of internal staff and customers • Create or customize training programs for Technology Solutions customers and staff • Develop and launch training services to optimize the customer training experience • Survey customers and improve training based on feedback and evaluations • Collaborate with other teams to address knowledge or skill gaps • Evaluate facilities and recommend training rooms when onsite training is required • Recommend best practices for virtual training • Prepare and present content at Onsemble conferences • Evaluate L&D tools and products • Identify on-demand training opportunities and prioritize e-learning projects • Ensure training materials follow Advarra and marketing branding guidelines • Collaborate with Documentation and Marketing on promotion of training services • Provide feedback to Product Management and help prioritize development based on user experience • Stay current on adult learning trends, research, and innovations • Perform other job-related duties as assigned

🎯 Requirements

• Bachelor’s degree, or equivalent demonstrated experience in corporate training/adult education • 7+ years of experience providing instructor-led training • Software training experience • Software troubleshooting experience • Experience creating e-learning or other training media • Experience developing curriculum and training materials • Effective writing, speaking, and listening skills • Excellent presentation and public speaking skills; comfortable speaking to groups of 10–200 people • Strong time management and ability to manage multiple priorities • Strong analytical, problem-solving, and interpersonal skills • Supervisory/management skills • Ability to strategically prioritize projects • Proficiency with Microsoft Office products (Word, PowerPoint, and Excel) • Ability to sit or stand for extended periods at a stationary workstation • Ability to regularly carry, raise, and lower objects of up to 10 lbs. • Ability to learn and comprehend basic instructions • Focus and attention to tasks and responsibilities • Verbal communication; listening and understanding, responding, and speaking

🏖️ Benefits

• Variable bonus eligibility • Health coverage • Paid holidays • Reasonable accommodation for applicants with disabilities • Inclusive and collaborative workplace culture

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