Training Specialist II

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Advarra

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Advarra is a provider of integrated regulatory oversight and clinical trial technology, combining independent IRB review and compliance services with enterprise SaaS platforms (including Braid, OnCore, Clinical Conductor, eReg, and eSource). The company delivers operational intelligence, AI-powered protocol design and automation, site collaboration, study startup and enrollment tools, and strategic enablement services to sponsors, CROs, research sites, and institutions to improve efficiency, compliance, and patient safety across the clinical trial lifecycle.

📋 Description

• Facilitate professional training events for customers and internal employees • Demonstrate expertise in Advarra software products and understanding of industry best practices • Develop and update training presentations, assessments, study guides, job aids, and reference materials • Conduct organizational-wide training needs assessments to identify skills and knowledge gaps • Gather feedback from trainees after education sessions • Conduct in-person and web-based training events • Collaborate with the LMS Administrator to maintain training materials, eLearning modules, and courses in the LMS • Perform basic user access troubleshooting in Advarra University • Monitor Advarra community platforms to identify new practices, knowledge gaps, and training opportunities • Collaborate with the eLearning team to develop, review, and update eLearning modules • Maintain attendance records and assessment and retraining results • Interact professionally and promptly with customers via phone, Zoom, or email • Perform other job-related duties as assigned

🎯 Requirements

• 3+ years of training experience • Experience conducting effective and comprehensive training for software or other technical tools • Experience conducting virtual training via Zoom, Adobe Connect, Teams, or similar specialized tools • Experience confidently delivering training virtually and in a traditional classroom setting • Ability to travel up to 25% of the time • Strong analytical, problem-solving, and interpersonal skills • Effective listening, writing, and speaking skills • Advanced Microsoft Word skills, including templates, styles, and fields • Ability to sit or stand for extended periods at a stationary workstation • Ability to regularly carry, raise, and lower objects of up to 10 lbs • Ability to learn and comprehend basic instructions • Ability to focus attention on tasks and responsibilities • Ability to communicate verbally, listen and understand, respond, and speak

🏖️ Benefits

• Variable bonus eligibility in addition to base salary • Health coverage • Paid holidays • Other benefits • Remote work arrangement