Customer Engineer

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aegis AI Security

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Aegis AI Security is an AI-native email security company that uses orchestrated AI agents to detect and stop phishing, business email compromise (BEC), malware, and zero-day email threats in real time. The platform deploys via API to Google Workspace and Microsoft 365 with no MX record changes, offering rapid integration, automated triage and remediation, low false positive rates, and enterprise-grade reporting and compliance (SOC 2 Type II). Aegis positions itself as a SaaS solution for security teams, reducing alert fatigue and manual rule management by replacing brittle rule-based Secure Email Gateways with self-learning, agent-driven detection and response.

📋 Description

• Partner with Enterprise Account Executives to design, present, and position AegisAI’s platform to CISOs, Security Architects, and SecOps leaders • Guide prospective clients through read-only API deployments and API-first onboarding • Enable enterprise customers to connect AegisAI in under 5 minutes without MX record changes or downtime • Parse raw detection data and benchmark AegisAI against legacy Secure Email Gateways • Present threat audits demonstrating zero-day threats, BEC, and impersonation attempts caught • Understand and explain Agentic AI detection models, AI Red Teaming agents, and Shadow AI/SaaS discovery capabilities • Translate customer feedback, API feature requests, and edge cases into the product roadmap • Collaborate with Engineering, Threat Intelligence, and Product teams

🎯 Requirements

• 3+ years of experience as a Sales Engineer, Solutions Architect, or Technical Account Manager in Cybersecurity • Experience in Email Security, Cloud Security, SIEM/SOAR, or Identity Management preferred • Strong conceptual and technical understanding of modern AI architectures, NLP, agentic systems, and ML-based detection of anomalous payload-less attacks • Comfortable with REST APIs • Comfortable with cloud email infrastructure, including Microsoft 365 and Google Workspace • Basic scripting/querying skills to inspect log data and troubleshoot API integrations • Demonstrated ability to translate raw threat detection analytics into executive-level risk assessments • Ability to thrive in a rapidly scaling Series A environment requiring flexibility, ownership, and direct collaboration with engineering

🏖️ Benefits

• Equity packages • Comprehensive benefits • Competitive compensation • High-impact work at the forefront of Agentic AI and cybersecurity • Work alongside AI researchers, threat intelligence leaders, and enterprise security veterans