Strategic Account Director – OEM Business

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on Affinitiv's careers page, not through a job board

First seen by Remote Rocketship July 30

Logo of Affinitiv

Affinitiv

501 - 1000 employees

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Affinitiv is a company focused on providing innovative automotive software solutions to tackle specific dealership challenges and establish strong customer connections. They specialize in customized tools for sales, service, and retention, helping automotive dealers enhance customer retention, sell vehicles faster, improve service scheduling, and optimize digital advertising strategies. Leveraging artificial intelligence and extensive industry expertise, Affinitiv offers a comprehensive suite of services including sales conversion, retention marketing, and management platform solutions, along with dedicated support for dealerships of all sizes.

📋 Description

• Develop and execute strategic account plans for assigned automotive OEM partners • Build and maintain relationships with executive and senior-level OEM stakeholders • Serve as a senior strategic point of contact and trusted advisor • Understand OEM business objectives, retail strategies, dealer initiatives, customer experience priorities, and digital transformation efforts • Drive customer satisfaction, retention, account growth, and long-term partnerships • Identify and develop opportunities to expand Affinitiv solutions across OEM programs • Translate OEM challenges into solutions involving marketing technology, CRM, customer engagement, data, and digital capabilities • Lead executive presentations, strategic planning sessions, business reviews, and program discussions • Develop proposals, business cases, pricing strategies, and contract renewal recommendations • Provide guidance on automotive digital retail, dealer marketing, CRM, customer lifecycle management, retention, and customer experience • Collaborate with Product, Marketing, Operations, Customer Success, Analytics, Technology, and Implementation teams • Coordinate resources for OEM initiatives, launches, integrations, and strategic priorities • Lead QBRs and executive business reviews • Present performance metrics, industry insights, program results, and recommendations to executives • Monitor competitive activity, industry benchmarks, and market developments • Represent Affinitiv at industry conferences, OEM meetings, dealer meetings, and partner events • Maintain CRM revenue forecasts, opportunity pipelines, account plans, and account health reporting • Deliver executive-level reporting and business updates to leadership • Grow assigned OEM revenue, achieve sales and retention targets, and expand Affinitiv’s footprint across OEM relationships and dealer networks

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience • 10+ years of professional experience working directly with automotive OEMs • Understanding of OEM corporate, regional/zone, and dealer network structures and operations • Experience developing and managing senior and executive-level OEM relationships • Experience managing large, complex automotive accounts and multi-stakeholder engagements • Strong understanding of automotive retail, dealer operations, digital marketing, CRM, customer engagement, and performance measurement • Experience presenting strategic recommendations, business reviews, and performance results to executive audiences • Ability to navigate complex sales cycles, contract negotiations, renewals, and enterprise-level business development opportunities • Excellent communication, presentation, negotiation, and executive relationship-management skills • Ability to travel approximately 30–50% • Preferred: experience with OEM-sponsored dealer programs, Shift Digital, J.D. Power, automotive technology/data/digital marketing/customer experience platforms, Salesforce or similar CRM, SaaS, marketing technology, data-driven marketing, or automotive technology solutions

🏖️ Benefits

• Medical insurance effective day 1 • Dental insurance effective day 1 • Vision insurance effective day 1 • 401(k) effective day 1 • Generous PTO • Remote working and flexible work arrangements through the Work from Here program • Choice to work on campus or remotely • Virtual or in-person team meetings • Safe work environment

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