Director, Learning Services Product Management

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

infoinfo

💵 $171.6k - $321.8k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Lead the global Learning Services organization across CrossLab Start Up, Education and Method Consulting portfolios • Develop and execute strategic and operational plans translating priorities, customer needs, market trends and competitive insights into portfolio choices, roadmaps, resource plans and measurable objectives • Own portfolio business performance, including order growth, profitability, customer adoption, attach rates and key performance indicators • Modernize the Learning Services business model and digital experience through enterprise programs, subscriptions, bundled offers, role-based learning pathways, AI-enabled experiences and platform capabilities • Define accountability, delegate effectively and empower decision-making • Provide enterprise leadership through communication, judgment and accountability • Build, develop and retain a high-performing, inclusive global team • Integrate Learning Services into new product introductions, customer onboarding and service-contract value propositions • Maintain roadmap integrity, timelines and business-result commitments; resolve priorities and complex challenges • Build scalable commercial and delivery models across regions, customer segments and technology portfolios • Incorporate customer, market and regional needs into strategic planning and build relationships with customers and external partners

🎯 Requirements

• Bachelor's or Master's degree or equivalent combination of education and directly relevant experience • 8+ years of broad and in-depth knowledge of product management, services, learning solutions or related functional areas • 5+ years of people-management experience • Significant experience leading complex cross-functional programs • Previous product management experience bringing new products, services or business models to market and managing offerings through the product lifecycle • Experience in customer learning, technical education, consulting services, learning platforms, subscription learning, enterprise programs or AI-enabled content development • Experience with life science and analytical instrumentation, software, laboratory workflows or related services • Experience gathering insight from global customers, regional stakeholders and commercial teams and converting it into differentiated solutions • Ability to influence senior leaders and cross-functional partners, communicate compellingly to varied audiences and make clear decisions • Preferred: Experience modernizing a global digital platform or leading a complex, cross-functional transformation with IT and business stakeholders

🏖️ Benefits

• Eligibility for bonus • Stock • Benefits • Option to work remotely • Inclusive workplace and accessibility support

Apply Now

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