Partnerships Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

Where this job comes from

Posted on Aidoc's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Aidoc

201 - 500 employees

Founded 2016

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Aidoc is a healthcare AI company that builds clinical artificial-intelligence solutions and an enterprise AI platform (aiOS) to analyze medical imaging, prioritize findings, activate care teams, and integrate with hospital IT/EHR systems. Its portfolio includes FDA-cleared algorithms for radiology, cardiology, neurovascular and vascular use cases (stroke, PE, aneurysm, aortic disease, etc. ), and tools for care coordination, patient management, and systems integration to enable AI at scale in health systems. Aidoc positions itself as improving clinical workflows, reducing time-to-notification and treatment, and helping health systems deploy and govern AI.

📋 Description

• Lead a portfolio of strategic enterprise customers, typically $15M+ ARR across 3–6 accounts • Align customers’ AI strategy with business and clinical goals • Develop and nurture trusted relationships with C-suite leaders • Establish shared vision, success metrics, and long-term alignment • Orchestrate QBRs, Executive Steering Committees, and annual roadmap sessions • Partner with regional Customer Success Managers, Sales, Product, and Delivery teams • Secure renewals and identify expansion opportunities through demonstrated ROI and strategic partnerships • Represent customer perspectives across Product, Marketing, and Leadership • Mentor CSMs on strategic planning, executive engagement, and value realization • Drive retention, expansion, executive alignment, adoption, measurable value realization, customer advocacy, and internal collaboration

🎯 Requirements

• 7+ years of experience in Customer Success, Strategic Account Management, or Consulting • Experience leading enterprise healthcare or SaaS partnerships in fast-growing environments • Proven success managing complex, multi-million-dollar accounts in healthcare technology or enterprise software • Exceptional communication and relationship-building skills with C-suite stakeholders • Ability to connect technology adoption with tangible business outcomes and ROI • Track record of cross-functional collaboration across Product, Sales, and Delivery teams • History of renewal, adoption, and expansion success within strategic enterprise accounts • Bachelor’s degree required • Advanced degree (MBA, MHA, MPH) preferred

🏖️ Benefits

• A range of medical, dental and vision benefits • Stock options for all full-time employees • Flexible time off without vacation accrual limits, coordinated with the manager and team • 401(k) plan with company match • Life insurance • Long- and short-term disability • Opportunity to directly improve medical care and impact patient outcomes • Remote-first workplace

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