Salesforce Business Administrator

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

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Airgas

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🚀 Aerospace

🏭 Manufacturing

🏥 Healthcare

Aerospace • Manufacturing • Healthcare

Airgas is a leading supplier of industrial, medical, and specialty gases, as well as hardgoods and related products. They provide gas equipment, welding products, safety products, and tools and hardware to a variety of industries including aerospace, energy, healthcare, and metal fabrication. Airgas focuses on delivering value and efficiency through innovative solutions and services, ensuring customer satisfaction and adherence to safety standards.

📋 Description

• Manage Salesforce system administration, including user management • Create and maintain reports and dashboards • Manage the Support Cases Ticketing system and resolve business inquiries timely • Review, analyze, and resolve business user issues and questions • Document business and system analysis clearly and precisely • Communicate with end users and prioritize user satisfaction • Work with internal customers/business users to understand requests and needs • Resolve business support tickets within a timely manner • Interface with Salesforce teams • Collaborate with counterparts in Business and IT • Provide backup Salesforce administration support, including user maintenance tickets

🎯 Requirements

• Associate degree or equivalent experience • 0–2 years of Salesforce Administrator experience • Proficiency in Google Sheets, Docs, Slides, Microsoft Project, and Visio or equivalent • Ability to write standard SOQL queries • Experience with data import mapping to support projects and saved search requests • Strong understanding of the Salesforce platform • Ability to build reports and dashboards • User management experience • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field preferred • Strong understanding of Salesforce best practices and functionality preferred • Salesforce Certification preferred but not required • Must have work authorization to work in the United States • No sponsorship available

🏖️ Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance • Up to 14-week paid child birth benefits • 401(k) Retirement Plan with company match • Tuition Assistance • Paid Holidays • Vacation • Sick time • Benefits start after 30 days of employment • Employee Assistance Program (EAP) • Pre-tax commuter transportation benefit • Parental leave • Floating holidays • Jury duty leave • Funeral/bereavement leave • Tuition reimbursement • Discounted college tuition for eligible employees’ dependents • Airgas Scholarship Program for dependent children