Airtable
501 - 1000 employees
💰 Secondary Market on 2022-06
Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date. We’re hiring! Join us in our San Francisco headquarters, or check out openings across Austin, London, Los Angeles, Mountain View, New York, and remote locations. See open roles here: https://airtable.com/careers
Director, AI Transformation – Customer Success
Job not on LinkedIn
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $223k - $316.2k / year
⏰ Full Time
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
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Airtable
501 - 1000 employees
💰 Secondary Market on 2022-06
Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date. We’re hiring! Join us in our San Francisco headquarters, or check out openings across Austin, London, Los Angeles, Mountain View, New York, and remote locations. See open roles here: https://airtable.com/careers
📋 Description
• Lead Airtable's global High Touch Customer Success organization • Redefine traditional Customer Success model leading to transformation • Develop scalable transformation methodologies • Own key metrics like retention and customer health • Foster a culture of customer obsession and accountability
🎯 Requirements
• 12+ years driving transformation and organizational adoption • Experience leading large teams across multiple regions and cultures • AI experience to guide customers • Data-driven with operational rigor and systems thinking • Comfortable engaging senior leaders
🏖️ Benefits
• Opportunity to receive benefits • Restricted stock units • Incentive compensation
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