Airtable
501 - 1000 employees
🔌 API
🤝 B2B
⚡ Productivity
💰 Secondary Market on 2022-06
API • B2B • Productivity
Airtable is a platform that enables teams to build powerful work applications without the need for coding. It leverages shared data to streamline critical workflows for over 300,000 organizations, including 80% of the Fortune 100. Founded in 2013 and based in San Francisco, Airtable has established itself as a leader in the computer software industry, ranking high on the Forbes Cloud 100 and securing significant funding to fuel its growth.
Director, AI Transformation – Customer Success
🕒 June 25
🇺🇸 United States – Remote
💵 $223k - $316.2k / year
⏰ Full Time
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
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Airtable
501 - 1000 employees
🔌 API
🤝 B2B
⚡ Productivity
💰 Secondary Market on 2022-06
API • B2B • Productivity
Airtable is a platform that enables teams to build powerful work applications without the need for coding. It leverages shared data to streamline critical workflows for over 300,000 organizations, including 80% of the Fortune 100. Founded in 2013 and based in San Francisco, Airtable has established itself as a leader in the computer software industry, ranking high on the Forbes Cloud 100 and securing significant funding to fuel its growth.
📋 Description
• Lead Airtable's global High Touch Customer Success organization • Redefine traditional Customer Success model leading to transformation • Develop scalable transformation methodologies • Own key metrics like retention and customer health • Foster a culture of customer obsession and accountability
🎯 Requirements
• 12+ years driving transformation and organizational adoption • Experience leading large teams across multiple regions and cultures • AI experience to guide customers • Data-driven with operational rigor and systems thinking • Comfortable engaging senior leaders
🏖️ Benefits
• Opportunity to receive benefits • Restricted stock units • Incentive compensation
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