Manager, Sales Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Alamar Biosciences, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

🔬 Science

💰 $80M Series B on 2021-09

Biotechnology • Science

Alamar Biosciences, Inc. is a leading proteomics company that empowers researchers to explore the proteome with unprecedented precision and depth. Utilizing cutting-edge NULISA technology, Alamar provides highly sensitive and dynamic solutions for detecting protein biomarkers in liquid biopsy specimens. Their mission is to advance precision proteomics and enable the earliest detection of diseases, facilitating personalized medicine and earlier disease diagnosis. Collaborating with institutions like The Michael J. Fox Foundation, Alamar Biosciences focuses on developing and validating biomarkers for Alzheimer's, Parkinson's, and other diseases. With a commercial presence in the APAC region, the company supports translational scientists in their biomarker discovery and validation journeys with innovative and automated workflows such as the ARGO HT System.

📋 Description

• Execute territory carve builds and scenario modeling from approved criteria and data sources • Field and resolve rep-level compensation questions and disputes; escalate plan design questions or exceptions affecting take-home pay • Maintain plan documentation and quota records as the single source of truth • Scope and prioritize Salesforce enhancement requests; write requirements for development • Test and roll out approved Salesforce changes, including training and adoption follow-up • Own CRM data hygiene, including deduplication, account/entity mapping, and pipeline data integrity monitoring • Maintain and enforce the sales process documentation playbook • Train the sales team on Salesforce processes and forecasting mechanics • Monitor pipeline hygiene and drive resolution of stale, incomplete, or misclassified opportunities • Support bottom-up forecasting, territory-level flux analysis, regional and global reviews, and executive readouts • Build and maintain KPI dashboards and scorecards covering quota attainment, pipeline coverage, pull-through, and performance • Deliver recurring reporting to sales leadership and monitor territory-level KPI variances • Track discounting trends and flag exceptions • Partner with local teams on process adoption and operational issue resolution • Coordinate with Manufacturing, Logistics, and Finance to resolve order issues and maintain accurate backlog status in Salesforce • Build and manage AI-supported tooling to monitor order health and flag delays or issues • Reconcile Salesforce bookings/revenue data against Finance records and resolve discrepancies • Coordinate renewal and service contract tracking • Manage Salesforce access, forecasting tools, and territory assignments for new sales hires

🎯 Requirements

• 5-8 years in sales operations, revenue operations, or a related commercial function, ideally in B2B life sciences, medical device, diagnostics, or complex technical sales • Strong Salesforce power-user proficiency (reports, dashboards, list views) • Advanced Excel skills; comfort building and maintaining structured, auditable models • Experience with sales compensation administration (calculation, plan communication, dispute resolution) • Strong cross-functional and cross-regional communication skills; comfortable partnering with sales leaders across AMR, EMEA, and APAC • High accuracy bar • Comfortable operating in a scaling, still-forming environment; able to build structure rather than waiting for it • Interest and some fluency in applying automation or AI tools to streamline recurring operational workflows • Authorization to work in the United States, confirmed through E-Verify

🏖️ Benefits

• Bonus • Equity • Benefits