Clinical Applications Specialist

🔥 4 minutes ago

🦌 Connecticut, New York – Remote

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💵 $89.3k - $115.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Alcon

10,000+ employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Train operating room staff on Alcon products • Provide on-site and remote clinical support and technical information • Implement equipment and software upgrades at clinical sites • Respond to customer inquiries according to standard operating procedures and guidelines • Attend and support medical events and demonstrations • Collaborate with Field Service Engineers and Sales Representatives for installations and support • Provide feedback to Research and Development on clinical product performance through an approved communication plan • Document site visits within 48 hours • Report and address adverse events and device deficiencies, and refer unapproved-use inquiries • Achieve required clinical certifications • Advocate for continuous process improvement, operational excellence, and knowledge sharing • Follow GxP regulations, SOPs, documentation, quality-control, and training requirements

🎯 Requirements

• Bachelor’s Degree or equivalent years of directly related experience • Alternative qualification paths: high school plus 10 years, Associate degree plus 6 years, or M.S. plus 0 years • 2 years of relevant experience • Fluent reading, writing, understanding, and communication in English • 75% travel • Strong background in clinical ophthalmology, specifically cataract care • In-depth knowledge of biometry and refractions • Must live in the local territory of Southern New York or Southern Connecticut • Strong communication skills • Must adhere to GxP regulations, SOPs, documentation, quality-control, and required training requirements • Must achieve required clinical certifications

🏖️ Benefits

• Short-term and long-term incentive opportunities for eligible roles • Health and well-being programs • Financial security programs • Retirement planning support • Reasonable accommodation for individuals with disabilities

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