Account Executive Development Program – Virtual

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🦌 Connecticut, Illinois, +1 more states – Remote

🦌 Connecticut – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Support the Strategic Account Executive in managing day-to-day client needs, including meeting preparation, follow-ups, and action tracking. • Help build relationships with client contacts by providing timely responses, coordinating the right internal resources, and maintaining a high level of professionalism. • Assist with renewal and retention activities by gathering inputs, compiling materials, and supporting proposal/contract processes under guidance. • Coordinate internal partners (delivery, operations, product, finance, legal) to help resolve client questions, service issues, and escalations, ensuring clear ownership and deadlines. • Maintain account documentation (contact lists, meeting notes, risks/issues logs, success plans) and keep CRM/account records accurate and current. • Prepare standard reporting and performance review materials (service metrics, milestones, outcomes) and help summarize insights for client discussions. • Identify potential cross-sell/upsell signals (new needs, pain points, organizational changes) and route opportunities to the SAE and appropriate teams. • Learn and apply Alight solution knowledge and delivery basics to connect client needs to the right capabilities and next steps.

🎯 Requirements

• 3–5 years of experience in account management, client success, sales support, consulting support, or customer-facing roles (HR/benefits, healthcare, brokerage, SaaS, or related industries preferred). • Exposure to supporting employer or enterprise accounts (or comparable B2B clients) with multiple stakeholders; experience with 1,000+ employee accounts is a plus. • Strong written and verbal communication skills with the ability to present information clearly and professionally. • Demonstrated organization and follow-through: able to manage multiple priorities, maintain detailed notes, and meet deadlines. • Foundational problem-solving skills and comfort coordinating across teams to drive issues to resolution. • Growth mindset and curiosity to learn solutions, delivery processes, and consultative selling skills. • Comfort using CRM and productivity tools (e.g., Microsoft Office) to maintain account records, reporting, and documentation. • Collaborative, client-first approach with professionalism and discretion when handling sensitive client information. • Willingness and ability to travel as needed to support business objectives, including client meetings, team collaboration, and on-site engagements.

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities